Perf Ops Support Assoc

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at - all from Day One.

Job Description

Process loan title and record changes accurately and in a timely manner.

Prepare, review, and send customer documentation related to loan servicing updates.

Update and maintain system of record with changes to loan details, titles, and customer information.

Ensure all documentation is complete, accurate, and compliant with internal procedures and applicable regulations.

Track, prioritize, and follow through on assigned tasks to meet deadlines and service level expectations.

Maintain organized records (electronic and/or physical) for easy retrieval and audit readiness.

Communicate effectively with internal teams and, when necessary, external parties to resolve discrepancies or obtain required information.

Identify and escalate issues or inconsistencies in documentation or system records.

Support continuous improvement by suggesting enhancements to processes and workflows.

Adhere to company policies, data security standards, and regulatory requirements.

Basic Qualifications

Bachelor’s degree, or equivalent work experience

Typically, Two to Four years of total experience in business and general office environment

Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams

Strong organizational and time-management skills

Ability to manage multiple tasks and meet deadlines in a fast-paced environment.`

Preferred Skills/Experience

Strong understanding of the business and perfected office skills

Demonstrated administrative skills and acute attention to detail

Strong reading, writing and mathematical skills

Ability to manage multiple tasks/projects and deadlines simultaneously

Ability to identify and resolve exceptions and to interpret data

Strong personal computer skills and knowledge of other office equipment

Well-developed verbal, grammatical, and written communication skills

Work Mode: 5 Days in Office

Shift Timing: 6:30 PM to 3:30 AM

Location: Chennai

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.