Business Advisor (Marketing Services Account Manager) - Brisbane QLD

ABOUT THRYV

Thryv has been helping local businesses compete for over 125 years, from the days of print directories to an AI-powered platform built to grow small businesses through digital marketing. The businesses we work with aren't corporates with marketing departments. They're the plumber trying to get found on Google, the salon owner who never has time to follow up enquiries, the family restaurant competing against chains with bigger budgets.

We give them the tools to compete, and we give the people who sell those tools a career worth having. Our culture runs on accountability, genuine relationships and doing the right thing by clients. We take ownership, we back each other, and when it goes well, we celebrate it properly.

THE OPPORTUNITY

This is a field-based account management role with real commercial teeth. You'll inherit a portfolio of 150+ SMB clients across Brisbane and your job is to grow it, retain it and deliver genuine results through tailored digital marketing solutions.

You'll be out visiting clients face-to-face every day, presenting SEO, AEO, SEM and social solutions that solve real problems for real businesses. This isn't a call centre role or a desk job. You're in the market, in the room, having proper conversations with business owners who need someone they can trust.

Digital marketing expertise is not optional here. You need to genuinely know SEO, AEO, SEM and social, understand how they work together and be able to have a credible, consultative conversation about them with business owners. That knowledge is what earns trust, grows portfolios and closes upsells.

Brisbane, QLD

Brisbane's business market is booming and SMB owners across the region are actively investing in digital marketing to keep up. From the inner suburbs to the growth corridors, there's real appetite for SEO, SEM, AEO and social solutions that move the needle. It's a market that rewards energy, expertise and showing up consistently for your clients.

WHAT YOU'LL BE DOING

Managing and growing a portfolio of 150+ SMB clients across Adelaide through regular face-to-face visits

Presenting tailored SEO, AEO, SEM and social solutions that deliver measurable outcomes for business owners

Identifying and closing upsell and cross-sell opportunities within your existing portfolio

Hitting monthly sales and retention targets with consistency and discipline

Building long-term client relationships based on genuine expertise and reliable follow-through

Managing your own pipeline, territory and schedule with full accountability

Keeping accurate records and reporting results to your Account Director

Staying sharp on Thryv product updates, the digital marketing landscape and what's moving in the SMB market

WHAT MAKES YOU STAND OUT

You have hands-on experience selling digital marketing solutions, SEO, AEO, SEM and social is your toolkit, not just your talking points

You can walk into a client meeting and have a genuine, informed conversation about their digital marketing performance

You've managed a client portfolio before and grown it, not just maintained it

Your clients look forward to your visits because you consistently bring value, not just a check-in

You spot upsell opportunities before the client knows they need it, and you close them naturally

You're organised and disciplined, managing 150+ relationships without dropping a single one

You bring energy and expertise to every visit, regardless of what the day has thrown at you

WHY YOU'LL LOVE IT HERE

A portfolio ready to grow

150+ warm client relationships from day one, your job is to take them further

Field freedom + WFH flexibility

Out with clients when it matters, home when you need to plan and recharge

A product clients actually love

Thryv works. Selling something you believe in changes everything

Performance that gets rewarded

Hit your targets and you'll feel it, in your pay and your career

A culture that backs you

Collaborative, supportive and genuinely invested in each other's success

Coaching that makes you sharper

Ongoing training in digital marketing, Thryv products and sales craft

RECRUITMENT TIMELINE

We recruit on a rolling basis, strong candidates are shortlisted and interviewed as applications come in. We have two upcoming IST commencement dates for 2026.

Shortlisting

Rolling, commencing immediately

Interviews

Face-to-face, conducted on a rolling basis

Offer & onboarding

Progressive, don't wait until the deadline

Next IST commencement

Monday 24 August 2026

Final IST for 2026

Monday 21 September 2026

After September, the next IST intake won't be until 2027, so if you're ready to move, now is the time.

Ready to make an impact?

For further information, please contact Jack Foulger, Talent Acquisition Partner on 0494 629 090 or Jack.Foulger@thyrv.com

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