Lead Business Analyst

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

As a Lead Business Analyst within the Intelligent Automation (IA) team, you will collaborate with stakeholders to gather requirements, identify opportunities for improvement, and implement automated solutions for the Citco Group. You will work closely with process owners and business unit representatives to streamline and digitize operational processes, aiming to achieve efficiency and cost savings for Citco.

Your Role:

Lead and deliver automation projects utilizing technologies such as RPA, Python, and Cloud.

Gather, analyze, and document business requirements, user stories, and acceptance criteria.

Evaluate business processes for potential transformation and automation opportunities.

Collaborate with business SMEs and technical teams to brainstorm and assess solution feasibility.

Create and review detailed solution design documents outlining current and future states.

Develop wireframes, mockups, and low-fidelity prototypes to visualize business requirements and workflows.

Document and communicate proposed solutions' business outcomes and benefits.

Establish best practices, standard templates, and project governance guidelines for automation projects.

Manage all project life cycle phases, from scoping and solution development to implementation.

Work with Process Owners and Business Leads to roll out completed solutions.

Maintain and groom the product backlog.

Organize and lead Scrum meetings, including stand-ups, backlog grooming, reviews, and retrospectives.

Occasionally perform weekend testing for releases, typically one or two per quarter.

Coach and develop staff to perform successfully in their current roles and develop them into management positions

About You:

Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems, or related field

3+ years of experience working as a business analyst in an agile environment, preferably to deliver software/automation solutions

1-2 yrs experience leading a team

Exceptional communications skills, both written and oral

Ability to work independently

Able to gather functional/non-functional requirements and translate user requests to technical specifications

Understanding of the benefits of Business Process Management, Machine Learning, and Intelligent Automation

Create and execute test plans in Dev/QA/UAT Environments

Design, evaluate, and monitor key metrics with business teams

Assets:

Advanced MS Excel Skills

Familiar with Visio and Draw.io

Familiar with Database Systems (SQL/NoSQL)

Financial product knowledge and knowledge of Fund Administration

Knowledge of JIRA and Confluence

Certification on Business Analysis

Certification in Project Management

Experience using JIRA and Confluence to manage projects

Our Benefits:

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.