Manager, Commercial Credit Risk - Europe
About the role
At Navan, we're redefining business travel, payments, and expense management for thousands of companies around the world. Every credit decision we make enables customers to access Navan's payment solutions while protecting our portfolio and supporting sustainable growth.
About the Role
Are you a high-impact credit professional looking to make an immediate impact in a rapidly growing business?
We're seeking an experienced commercial credit professional to join our global Credit Risk team and lead underwriting and credit operations across Europe. This role combines hands-on underwriting, portfolio management, credit operations, and process improvement.
This is a hands-on role. While you'll own complex underwriting decisions and help shape credit strategy across Europe, you'll also play a key role in ensuring our day-to-day credit operations run smoothly. You'll continuously improve workflows, partner with operational teams, and help build scalable processes that enable the business to grow responsibly.
If you enjoy balancing analytical rigor with commercial judgment - and want to influence both individual credit decisions and the systems behind them - we'd love to meet you.
What You'll Do
Underwrite commercial credit requests using financial and bank statements, funding/ investment history, commercial credit bureau data and macro/ industry data
Lead the execution and continuous improvement of credit operations, including workflow management, queue prioritization, operational metrics and process optimization
Own ongoing monitoring of portfolio performance across Europe, identifying emerging risks and providing actionable insights to leadership
Own credit decisions within delegated authority and serve as a trusted advisor on complex commercial credit opportunities
Drive the evolution of underwriting policies and approval frameworks by balancing portfolio performance, customer experience and commercial growth
Identify opportunities to leverage automation, AI and data analytics to improve underwriting efficiency while maintaining strong risk controls
Partner with Sales, Account Management and Customer Success to evaluate complex opportunities, resolve credit issues and deliver timely decisions that support customer growth
Partner closely with our internal and external technology partners to continuously driven improvement and innovation in our credit risk management tech stack
What We're Looking For
Experience underwriting businesses across multiple European jurisdictions, with a strong understanding of differences in financial reporting, bureau data and local business practices
5+ years of commercial credit underwriting, ratings or related functional experience
Multilingual fluency is strongly preferred
Hands-on experience in development of credit risk management policy and expertise in credit approval framework and policy
Proven ability to manage competing priorities and make sound decisions in a high-volume, fast-paced environment
Experience in leveraging internal portfolio, macroeconomic, industry and external data in the development of risk appetite frameworks, credit policies and forward-looking forecasts
Very strong analytical experience
Commercial card, B2B credit and or travel industry credit risk management is a plus
Strong partnership skills and proven success in working with business partners in sales, client management, product and operations
Hands-on experience in a fintech/ startup environment
Analytics experience in working with financial and/ or transactional data
Demonstrated ability to balance strategic thinking with operational execution in a fast-paced environment
Questions about this role
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