Operations Manager - Science Museum Minnesota

Salary: $60,000.00 - $65,000.00

This role is located at the Science Museum of Minnesota!

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Bring exceptional hospitality to life in a place built for discovery. As the Manager of Operations, you will lead daily food and beverage operations at the Science Museum of Minnesota, support a welcoming experience for every guest, and guide teams in delivering consistent service. You will oversee staffing, service execution, financial controls, safety standards, inventory, and event readiness while partnering across culinary, hospitality, and venue teams.

QUALIFICATIONS

Associates’s degree in hospitality, business administration, food service management, or a related field preferred

Three or more years of food and beverage, hospitality, restaurant, catering, or venue operations experience

One or more years of supervisory or management experience

Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint

Experience using point-of-sale, scheduling, inventory, and financial-reporting systems

Working knowledge of food safety, sanitation, responsible alcohol service, and workplace safety requirements

Food protection manager certification or ability to obtain certification within the required timeframe

Responsible alcohol service certification or ability to obtain certification, when applicable

KEY RESPONSIBILITIES

Leads daily food and beverage operations across assigned service areas

Supervises, schedules, trains, and develops hourly team members and supervisors

Coordinates operational plans for museum attendance, special events, catering, and peak service periods

Maintains service, presentation, food safety, sanitation, and responsible alcohol service standards

Monitors labor, product costs, inventory, waste, and other controllable expenses

Reviews forecasts, sales reports, schedules, event details, and operational results

Partners with culinary and purchasing teams to maintain appropriate product and equipment levels

Resolves guest concerns and follows through with venue and Levy leadership

Conducts pre-shift meetings and communicates menu, service, safety, and event information

Ensures compliance with Levy policies, venue requirements, and applicable regulations

Supports recruiting, onboarding, performance management, and team-member development

Identifies opportunities to improve service, efficiency, revenue, and the overall guest experience

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off (varies by site/state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1555076

Levy Sector

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