UI/UX Designer

Job Family:

Application Development Consulting

Travel Required:

Up to 25%

Clearance Required:

None

Guidehouse is seeking a UI/UX Designer to lead the design of the next-generation Revenue Cycle Management (RCM) platform experience. This role is responsible for creating intuitive, scalable, and role-aware user experiences that unify dashboards, operational workflows, AI assistants, analytics, and agent-driven capabilities into a single platform. The designer will work closely with Product Managers, Architects, AI Engineers, Data Engineers, and RCM SMEs to develop a modern management console that enables operational teams, supervisors, executives, and client stakeholders to manage the revenue cycle from a single entry point.

This role focuses on creating human-centered experiences that reduce workflow friction, increase productivity, simplify decision making, and enable responsible adoption of AI across RCM operations.

What You Will Do:

Define platform-wide UX strategy and design standards

Design the GMS RCM management console and unified operating experience

Create experience profiles for different user personas and operational roles

Design dashboards, scorecards, KPI views, work queues, alerts, and workflow experiences

Design AI-assisted user journeys including copilots, chat interfaces, recommendations, and approval workflows

Create workflow visualizations for claims, denials, AR, coding, billing, and client operations

Design human-in-the-loop review and approval experiences for AI-generated actions

Develop wireframes, mockups, prototypes, and design systems

Conduct persona mapping, journey mapping, and workflow analysis with business stakeholders

Design responsive experiences

Collaborate with engineering teams to ensure implementation fidelity

Support usability testing and continuous experience optimization

Establish design governance standards and accessibility requirements

What You Will Need:

Minimum of THREE (3)+ years of overall work experience.

Skills related to: Enterprise UI/UX design, Human-centered design methodologies, User journey mapping and service design, Dashboard and analytics experience design, Workflow-driven application design. AI assistant and conversational UX design, Information architecture and navigation design and Design systems and component libraries

Knowledge of Figma, Adobe XD, Sketch, or equivalent tools

Data visualization and KPI presentation

Personal development and role-based experience modeling

Usability testing and user research

Accessibility (WCAG) standards

Responsive web application design

Experience designing AI-enabled business applications

Experience designing enterprise applications

Experience building complex workflow-oriented platforms

Strong portfolio demonstrating dashboard and operational application design

Experience working with product and engineering teams in Agile environments

Experience translating business requirements into intuitive user experiences

Experience designing role-based experiences and permissions-aware applications

Understanding of modern UX patterns for analytics, workflow, and AI-enabled systems

What Would Be Nice To Have:

Experience in healthcare revenue cycle operations

Experience with healthcare analytics platforms

Experience designing conversational AI or copilot experiences

Familiarity with agent-based workflow systems

Experience designing operational management consoles

Experience with data-intensive applications and KPI reporting

Experience supporting regulated environments

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.