BANAMEX - IBM Infrastructure Analyst - Officer

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Job Overview

The Infrastructure Analyst 2 is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities:

Diagnose and resolve problems through evaluative judgment, troubleshooting and analysis

Ensure successful completion of data loads and batch processing

Participate in testing activities, including the creation and execution of basic test scripts

Execute project plan task

Participate in control activities (risk, self-assessment, COB, audit, etc.) and make recommendations for enhancements

Evaluate issues using existing procedures or similar/related experiences; recommend and implement solutions

Exchange ideas and information in a concise and clear manner

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

0-2 years of experience in a Technology Infrastructure role

Ability to communicate technical concepts to non-technical audience

Ability to work with virtual and in-person teams, and work under pressure or to a deadline

Effective written and verbal communication skills

Effective analytic/diagnostic skills

Education:

Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Conocimientos en plataforma IBM

Conocimiento en JCL, ISPF, REXX.

Conocimiento en scheduling OPC

Conocimientos en service now

Disponibilidad para trabajar fin de semana

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Job Family Group:

Technology

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Job Family:

Infrastructure

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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