Cloud Operations Engineer - (AWS and Azure/GCP)

Role description

Cloud Operations Engineer

Job Summary

We are looking for a skilled Cloud Operations Engineer to manage, monitor, and optimize our cloud infrastructure across AWS/Azure/GCP environments.

The role involves ensuring high availability, performance, and cost-efficiency of cloud workloads while supporting deployment pipelines and incident response, working from our Pune office.

Key Responsibilities

Monitor cloud infrastructure (compute, storage, networking, databases) for availability, performance, and capacity across production and non-production environments.

• Manage day-to-day cloud operations including provisioning, scaling, patching, and decommissioning of cloud resources.

• Respond to and resolve infrastructure incidents and s within defined SLAs; perform root cause analysis (RCA) for recurring issues.

Automate routine operational tasks using scripting (Bash, Python, PowerShell) and Infrastructure-as-Code tools (Terraform, CloudFormation, ARM templates).

Manage backup, disaster recovery, and business continuity processes for cloud workloads.

Implement and maintain cost optimization practices - rightsizing, reserved instances, auto-scaling policies.

Support CI/CD pipelines and work with DevOps teams to deploy applications and infrastructure changes.

Maintain cloud governance - tagging standards, access controls (IAM), and compliance with internal policies.

Manage cloud monitoring/observability tools (CloudWatch, Azure Monitor, Datadog, Grafana, Prometheus).

Participate in on-call rotation for critical incident support.

Document runbooks, SOPs, and architecture diagrams for cloud environments.

Coordinate with vendors/cloud providers for support tickets and escalations.

Required Skills & Qualifications

Bachelor’s degree in computer science, IT, or related field.

Hands-on experience with at least one major cloud platform (AWS, Azure, or GCP); multi-cloud exposure is a plus.

• Working knowledge of Infrastructure-as-Code (Terraform/CloudFormation) and configuration management (Ansible/Chef/Puppet).

• Proficiency in scripting languages (Python, Bash, PowerShell).

• Understanding of networking fundamentals (VPC, subnets, load balancers, DNS, VPN).

Familiarity with monitoring/logging tools.

Relevant certifications preferred: AWS Certified SysOps Administrator, Azure Administrator Associate, or equivalent.

Strong troubleshooting, analytical, and communication skills.

Skills

High Availability and Disaster Recovery, Infrastructure as Code, Google Cloud Platform, PowerShell

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact - touching billions of lives in the process.