Band 5 Senior Microsoft 365 Technician

At Birmingham and Solihull Mental Health NHS Foundation Trust the skills to develop, support and maintain our systems and services are done in house with the help of a highly motivated group of technical specialists and specialist application support staff.

We are looking for an enthusiastic and highly motivated Senior Microsoft 365 Technician with an excellent understanding and knowledge of Microsoft products, network, infrastructure and systems support to join our ICT team. Adding to the wealth of knowledge already within the team.

The ideal candidate will understand service needs and business impact, proactively supporting issue resolution, and responding at pace to demands in the live environment.

The main duties is to participate in the provision of an effective, efficient and high quality technical support service for BSMHFT staff ensuring that all support calls regarding ICT technical issues and infrastructure are recorded and dealt with in a timely and efficient manner in accordance with ICT services standards.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)