Shift Manager - Birmingham Cash Centre

Location

Birmingham

Job type:

Permanent

Salary:

Circa £32k - £35k

Job ref:

010323

Our Birmingham Cash Centre is seeking an experienced Shift Manager.

Hours: 40 hours per week

Salary: Up to £35,000, depending on experience

Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed?

As a Shift Manager at Loomis, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery.

This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry.

Who are we?

Loomis UK has a strong national presence and is part of the Loomis Group – a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.

The role

As a Shift Manager, you will be joining a well-trained, supportive and friendly team, providing a vital role in cash transportation to your local area.

The successful applicant will manage the day-to-day operational performance, being responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence and to exceed financial targets.

You will champion our “Customer First” approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards.

The role of a Shift Manager will require working flexibly and, as key holder, you will be expected to be available for out of hours alarm response on a varying roster basis.

About you

To succeed as a Shift Manager with Loomis UK, you will need to have previous experience as a Shift Manager (or similar level) with strong leadership skills.

We are looking for individuals who are confident communicators, have a high level of integrity and attention to detail, as well as the ability to work as part of a team.

Exceptional customer and commercial focus, with the ability to continuously review performance and professionally deliver customer satisfaction will also be vital to your role.

Prior experience of direct customer management and liaison is essential, together with the ability to demonstrate excellent leadership and people management skills.

The values of our organisation - People, Service, Integrity - are fundamental to shaping our culture and the way we manage our business.

We also have some specific criteria that you will need to meet:

You must be able to pass criminal record, personal credit and ID checks

You must have verifiable 5-year employment/unemployment/educational history

In return we offer the following:

31 days annual leave per year (including bank holidays)

Life Assurance

Employee Assistance Programme (EAP)

A safe and supportive culture

MyRewards – over 3000 discounts for everyday life

Pension scheme

Cycle to Work scheme

Progression opportunities

You will receive the very best in procedural security training and support, as well as ongoing development and career opportunities.

If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history.

We look forward to receiving your application.