Stores and Events Operations Manager

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Vhernier is an Italian high jewelry brand, renowned for its distinctive design, sculptural forms, and innovative use of precious materials. With a strong identity and contemporary aesthetic, Vhernier stands out in the luxury landscape for its ability to create jewelry that are true works of art.

YOUR MISSION:

The Store & Events Operations Manager will be responsible for defining, developing, and implementing the store design and visual merchandising strategy for all Vhernier boutiques/point of sales globally. This role has a worldwide responsibility and it will ensure that the brand image and experience are consistent at all sales touch points, including corners and windows of multibrand store. He/she contributes to the commercial success strengthening Vhernier's identity.

HOW WILL YOU MAKE AN IMPACT?

Store Design & Planning

Develop and manage the design concept for new boutiques, renovations, and special projects, in line with Vhernier's brand identity and standards.

Collaborate with external architects, designers, and suppliers for project execution, from conceptualization to opening.

Oversee space planning, material selection, furnishings, and lighting to create luxurious and functional environments.

Manage budgets and timelines for store design projects, ensuring adherence to deadlines and costs.

Ensure the maintenance and updating of design standards and guidelines for all existing boutiques.

Visual Merchandising Strategy & Execution

Define and implement Vhernier's global visual merchandising strategy, including window displays, in-store exhibitions, product presentation, and special displays.

Create and distribute detailed visual merchandising guidelines for all boutiques, ensuring consistency and excellence in execution.

Develop creative concepts for seasonal campaigns, new collection launches, and special events, in collaboration with Marketing and Communication teams.

Train and support sales teams and retail managers in the application of visual merchandising guidelines.

Monitor and analyze the effectiveness of visual merchandising strategies, proposing improvements and adaptations.

Brand Image & Consistency

Ensure that all store design and visual merchandising elements faithfully reflect Vhernier's aesthetic, values, and luxury positioning.

Maintain a consistent and distinctive brand image across all physical touchpoints.

Team & Stakeholder Management

Lead, motivate, and develop a high-performing SDP&VM team, ensuring a proper development of single team member and a collaborative and proactive approach.

Work closely with the Commercial Director, Retail, Wholesale, Marketing, Communication, and Production teams to align strategies and ensure impeccable execution.

Manage relationships with external suppliers, agencies, and partners for store design and visual merchandising.

Budget

Providing the proper reporting and monitoring of the annual budget for Retail and Wholesales investments in SDP and sales spaces, in close link with the Vhernier finance & accounting department.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

At least 7-10 years of progressive experience at international level in Store Design and/or Visual Merchandising roles, preferably within the luxury sector (jewelry, fashion, watchmaking) and strong creative abilities and aesthetic sense, with a deep understanding of luxury and design.

Excellent project management skills, with the ability to manage multiple projects simultaneously and meet strict deadlines.

Strong communication and interpersonal skills.

Excellent command of Italian and English (written and spoken). Knowledge of other languages will be considered a plus.

Willingness to travel frequently nationally and internationally for site visits and project supervision.

CCNL Commercio

Salary Range 55K – 65K€

8 EUR Ticket for each worked day

Welfare

The final remuneration will be determined based on objective and gender-neutral criteria including candidate’s experience, skills, and qualifications, in accordance with applicable pay transparency and pay equity requirements.

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