Sr. Product Manager (Bilingual- French/ English), Alexa Canada

DESCRIPTION

Are you passionate about cutting edge technologies such as artificial intelligence, generative AI, and

ambient computing? The Amazon Alexa International in Toronto team is looking for a Senior Product

Manager to lead the expansion of Alexa+ in Canada. This is your opportunity to work on products that

are making history!

Key job responsibilities

Define user needs and identify gaps, features enhancements and opportunities to grow the business

Define creative, high-quality, simple product roadmaps based on team strategy and vision.

Develop and maintain a deep understanding of the market landscape, customer needs, and

competitive dynamics in Canada across English and French locales.

Develop detailed, crisp business requirements and user stories that can be used to create product

specifications and architecture for each product and application.

Translate strategic vision into actionable plans and lead cross-functional teams to execute on

priority initiatives.

Own the end-to-end customer experience for Alexa Canada across Echo, FireTV, and additional

endpoints.

Track launches through every step - from experience review and packaging approval, to beta

testing, leadership presentations, and customer launch.

Manage prioritization and trade-offs among customer experience, performance and operational

support load.

Continuous monitor customer experience performance, identify gaps and improvement areas and

build improvement plan.

Work closely with engineering teams and program management to deliver products to the market.

Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic,

financial, and technical goals

A day in the life

As a Senior Product Manager, you will have a wide set of responsibilities to ensure our customers are

delighted, including launching new Alexa-powered devices and experiences and making Alexa

continuously smarter. This role is equal parts business strategy, product definition, and program

delivery. You will need to thrive and deliver results in a highly ambiguous, fast-paced, and dynamic

business environment – operating at all levels of the organization. The ideal candidate will use a

combination of outstanding analytical skills, cross-functional understanding, business judgment,

technical expertise, and strategic thinking to define the programs that improve Alexa CA Customer

Experience. You will work closely with many partners such as solution architects, engineering,

marketing, content, business development, and legal to ensure customers have access to a world class

Alexa experience in Canada.

About the team

The Alexa Canada team's mission is to deliver products and services that are delightful and locally

relevant for Canadian customers. We operate within the broader Alexa International organization,

scaling Alexa globally while advocating for the unique needs of customers in Canada. Our work spans

product launches and feature expansion across both English and French, ensuring that every Canadian

customer experiences Alexa as a trusted companion in their daily life

BASIC QUALIFICATIONS

5+ years of product or program management, product marketing, business development or technology experience

Bachelor's degree or equivalent

Experience owning technology products

Experience owning feature delivery and tradeoffs of a product

French fluency is mandatory for this role. Do you speak, write, and read fluently in French and English?

PREFERRED QUALIFICATIONS

Experience working across functional teams and senior stakeholders

Experience in influencing senior leadership through data driven insights

Experience owning/driving roadmap strategy and definition

Experience with end to end product delivery

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 115,800.00 - 193,400.00 CAD annually