Account Manager

NielsenIQ

Chicago, USremote country$63k-$84k/yrPosted Jul 23, 2026
Posting intelligenceActively listed

Skills

programmaticexcel

About the role

Company Description

R26_0018287

Location: 100% remote in preferred locations are Chicago and NY Metro area. Must be in US at time of application to be considered. #LI-Remote

Who We Are:

MRI‑Simmons, a joint venture majority‑owned by NIQ (NYSE: NIQ), is the leading provider of insights on the American consumer. A leader in consumer insights for over 60 years, MRI‑Simmons possesses one of the few data sets widely used across the media ecosystem for consumer profiling, media planning, audience research, and insight‑driven audience development. Powered by address‑based probabilistic sampling, MRI‑Simmons measures real people, chosen at random, to represent the U.S. population in all its diversity - resulting in the most accurate view of the American consumer.

What We Do:

MRI-Simmons measures consumer preferences, attitudes, and behaviors. We do this by collecting data through surveys and passively measure data in a way that is representative of the general population, applying data science and making sense of consumer data through enterprise-grade software. Marketers and media companies then use MRI-Simmons data and technology to develop marketing strategies, consumer segmentation schemes and media activation approaches. The MRI-Simmons Cataylst Product is a consumer intelligence and discovery platform that provides marketers with faster access to actionable consumer insights. Clients can also leverage MRI-Simmons data for enrichment, activation and measurement use cases.

Job Description

About this job

As an Account Manager within our Agency team, you will support the growth of existing client partnerships and agency revenue by evangelizing MRI‑Simmons solutions and delivering white‑glove client service. You will serve as a trusted advisor to clients - leveraging strong relationship‑building, consultative selling, and analytical skills to help clients solve business challenges using our industry‑leading data and activation products.

Starting with an established book of business, you will develop deep client relationships, identify expansion opportunities, and drive incremental revenue through upselling and cross‑selling MRI‑Simmons solutions. This role will carry a quota.

We’re looking for a motivated, proactive, and solutions‑oriented individual who thrives in a collaborative, team‑based environment and is eager to grow existing client business while elevating MRI‑Simmons’ profile as a strategic partner.

Responsibilities

As an Account Manager, you will be responsible for the following:

Develop deep expertise across the full suite of MRI‑Simmons products in order to deliver best‑in‑class client support

Build and maintain positive, trusting, and collaborative relationships with assigned clients

Serve as the day‑to‑day client contact, coordinating ongoing support and account needs

Lead and coordinate account reviews, including Quarterly Business Reviews (QBRs)

Drive revenue growth through upselling and expansion of MRI‑Simmons solutions and building/expanding relationships with key agency departments: Strategy, Research, Media, Planning, Investment

Coordinate and deliver client training on MRI‑Simmons software, data, and activation products

Communicate effectively with clients in both written and verbal formats, delivering a consistently high level of service

Collaborate closely with Sales Leadership and internal teams to identify and execute revenue-generating opportunities

Stay current on client initiatives to ensure successful delivery, follow‑up, and development of case studies

Leverage MRI‑Simmons data to align with client strategies, identify new business opportunities, participate in client meetings, and deliver actionable insights

Develop a deep understanding of each client’s business, customers, and objectives - and how MRI‑Simmons solutions can support them

Create insightful presentations that educate clients on MRI‑Simmons capabilities, data assets, and resources

Prepare integrated, research‑based presentations and proposals that position MRI‑Simmons as a strategic consultant and partner

Partner with Sales Account Directors to identify strategic opportunities using a combination of industry insights and MRI‑Simmons data

Qualifications

3-5 years of sales/account management experience within market research, advanced advertising, media, or a related industry (syndicated and/or custom research experience preferred)

Strong organizational skills and exceptional attention to detail

Excellent written and verbal communication skills

Proven ability to build relationships and apply consultative selling techniques

Ability to present, synthesize, and tell a compelling story with data

Working knowledge of syndicated consumer data and the programmatic space (preferred)

Strong PowerPoint and Excel skills

Solid business acumen, problem‑solving ability, and analytical mindset

Demonstrated project management skills and ability to manage multiple priorities

Bachelor’s degree in Communications, Marketing, Media, or a related field

US Benefits

Comprehensive healthcare plan (medical, Rx, dental, and vision).

Flexible spending accounts and a Health Savings Account (including company contributions).

Life and AD&D insurance.

401(k) retirement plan including company matching contributions.

Disability insurance.

Tuition Reimbursement.

Discretionary paid time off program and 11 paid holidays.

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $62,500.00 - $83,888.14. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible

Our Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Compensation

This Customer Success Manager role pays $63k-$84k/yr. Within typical range for customer success manager roles in United States.

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