Sales Account Sr. Manager – LATAM

Location: This position is a remote role. The preferred candidate will live in a major US city with access to direct international travel options.

General Purpose:

Accountable for the development, growth, and management of complex and high-profile territories/accounts, products/services, and account strategies. This role is intended to lead sales efforts across LATAM and requires the ability to manage international customer relationships, market dynamics, and cross-border commercial priorities. Expected to manage the sales function, including tactical activities, to drive profitability and growth. Continuously improve territory by managing customers (both current and prospects) while expanding/elevating contacts. Develop and apply a deep understanding of the company's products across Cheese, Taste & Flavor; existing customers and potential customer landscape; consumers; the sales cycle; and industry trends. Candidate should be recognized as an expert in one or more areas.

Job Duties and Responsibilities:

Own and manage assigned accounts and territories as a business, driving sales performance, profitability, and growth across all Cheese, Taste and Flavor.

Build and maintain strong customer relationships across functions (R&D, marketing, QA, procurement, etc.)

Develop and execute account plans and territory strategies aligned to customer and organizational goals

Provide exceptional customer care and resolve issues with urgency and transparency

Identify and pursue new business opportunities, markets, and product applications to market share

Lead sales strategy and execution for LATAM markets, including customer development, account growth, and new business expansion.

Lead prospecting efforts, sales calls, and commercialization of new opportunities

Deliver innovative, value-added solutions aligned to customer strategies and consumer needs

Partner with marketing and cross-functional teams to deliver presentations, product demos, and solutions

Achieve volume, revenue, and profitability targets

Develop and execute regional and account-specific sales strategies

Collect and leverage market insights, industry trends, and customer intelligence to influence business strategy

Provide strategic recommendations to leadership based on customer and market dynamics

Contribute to organizational planning through forecasting, reporting, and pipeline management

Stay informed on dairy, ingredient, and global trade trends to support decision-making

Collaborate across supply chain, logistics, and planning teams to align demand and supply

Support forecasting, inventory planning, and order execution

Participate in pricing strategy, including contract pricing and spot transactions where applicable

Manage key commercial processes including NDAs, pricing, and payment terms

Maintain accurate documentation and pipeline visibility in CRM systems (e.g., Salesforce, Power BI)

Collaborate with internal teams (Marketing, R&D, Supply Chain, Finance, QA, etc.) to deliver solutions

Influence cross-functional teams to streamline processes and improve capabilities

Facilitate internal alignment to maximize value delivery to customers and DFA

The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Requirements:

Minimum Requirements:

Education and Experience

Bachelor's degree in business, sales, marketing, food science, or related field (or equivalent experience)

8+ years of experience in sales, account management, or related role

Demonstrated success in growing accounts, developing new business, and driving profitable growth

Dairy or food industry experience preferred

Knowledge, Skills and Abilities

Must be able to read, write and speak English and Spanish fluently

Experience managing or supporting sales, customers, or business development in LATAM or international markets required.

Demonstrated ability to work effectively across cultures, countries, time zones, and business practices.

Strong sales acumen and “solutions selling” mindset

Ability to operate independently and manage a territory or region

Excellent communication and relationship-building skills

Strong analytical and organizational skills; ability to manage multiple priorities

Proficiency in Microsoft Office, CRM systems (Salesforce), and data tools (e.g., Power BI)

Ability to adapt in a fast-paced, evolving environment

Ability to meet deadlines

Travel

50%-75% (up to 2 weeks per month)

Compensation: $160000 - $190000 / year