Country Head of Human Resources (Italy, Greece and Malta) - Executive Director

JOB DESCRIPTION

Shape and lead a multi-country people strategy, enabling growth, talent and a strong control culture.You will lead a high-impact Human Resources agenda across multiple countries, partnering with senior leaders to help the business grow while strengthening culture, controls, and the employee experience. You will collaborate across Human Resources specialist teams to deliver scalable, sustainable solutions - from talent and compensation to mobility and employee relations.

As a Country Head of Human Resources at JP Morgan within our Italy, Greece and Malta country coverage, you will set and deliver the end-to-end Human Resources strategy aligned to business priorities and the broader people agenda. You will advise leaders and partner closely with control functions to foster a strong risk and control environment, while proactively managing regulatory implications for people-related activities.

Job responsibilities

Develop and drive the end-to-end Human Resources strategy across Italy, Greece and Malta in line with business priorities and the regional and global people agenda

Partner closely with the Senior Country Officer, business leaders, and control functions (including Risk, Legal, Compliance, and Global Security and Investigations) to set priorities and deliver solutions

Provide oversight for Human Resources services end-to-end across the covered countries, ensuring a scalable and sustainable operating model

Collaborate with specialist Human Resources teams (such as talent acquisition, compensation, benefits, mobility, employee relations, and oversight) to deliver effective people processes and solutions

Lead issue escalation and resolution by reviewing critical Human Resources processes with subject matter experts and driving timely remediation

Lead and develop a small local team, and provide supervisory coverage for other local Human Resources colleagues as needed

Consult on employee relations, leadership development, succession planning, recruitment, organizational design, and employee advocacy to support leaders and teams

Engage and negotiate with employee representative bodies (including works councils and, where required, unions) and manage external vendor relationships

Represent Human Resources in key local committees and forums, and sponsor change initiatives to improve ways of working and digital adoption

Required qualifications, capabilities, and skills

Demonstrated working knowledge across multiple Human Resources disciplines (for example, talent acquisition, employee relations, compensation, benefits, mobility, and governance)

Strong knowledge of local employment law and local market practices across the covered countries

Experience operating effectively in a multinational, matrixed environment

Deep understanding of risk and controls and the ability to maintain a robust control environment within Human Resources activities

Proven ability to partner across all levels of leadership and staff, building strong working relationships in complex environments

Fluency in Italian and English

Demonstrated consulting, influencing, coaching, negotiating, and conflict management skills

Strong analytical skills with the ability to assess situations quickly and make sound judgments

Excellent communication skills, cultural awareness, empathy, and interpersonal effectiveness

Ability to prioritize, meet deadlines, and manage multiple demands under pressure

Preferred qualifications, capabilities, and skills

Human Resources experience in banking or financial services

Experience engaging with regulators and advising on regulatory considerations impacting people-related processes

Experience partnering with works councils and, where applicable, union representatives

Track record of leading or overseeing complex, multi-stakeholder change or transformation initiatives (for example, policy rollouts, operating model improvements, or country-specific regulatory changes)

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.