Quality Manager

About the Company

ACMA is a leading organization headquartered in Bologna, Italy. As a key player in the consumer goods industry for over 100 years, we specialize in manufacturing packaging machines for a range of sectors, including Food, Personal Care, Home Care, Chemicals and E-Commerce. Our business portfolio encompasses a wide range of innovative tailor-made packaging machinery solutions, by working hand-in-hand with customers and partners. We strive to continuously our offerings and enhance our capabilities to meet the evolving needs of our customers. For more detailed information about ACMA and its comprehensive business landscape, please visit www.acma.it/en. ACMA is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 21 different companies and employs over 8,000 people as of 2026

About the Role

We are looking for a Product Quality Manager to join our organization. The role is responsible for ensuring product quality throughout the entire product lifecycle, from development through customer delivery and after-sales support. The Product Quality Manager drives continuous improvement initiatives, coordinates cross-functional activities, and supports the enhancement of product reliability, robustness, and customer satisfaction.

Key Responsibilities

define and implement the Product Quality strategy across the organization

monitor quality performance of machines installed at customer sites

analyze data from testing, installation, technical support, and customer feedback

identify trends, root causes, and opportunities for product improvement

collaborate with Engineering during product design and industrialization phases

support validation and qualification processes for new products

define and maintain product quality requirements and acceptance criteria

coordinate the management of product non-conformities and customer complaints

ensure timely implementation of corrective and preventive actions and monitor their effectiveness

manage quality escalations with key and strategic customers

promote initiatives aimed at reducing Cost of Poor Quality (COPQ) and improving product reliability

coordinate cross-functional teams and provide regular reporting on product quality performance

What You Need to Be Successful

Bachelor’s or Master’s degree in Mechanical Engineering, Electronics Engineering, Automation Engineering, or a related field

minimum 5 years of experience in Product Quality, Quality Engineering, or similar roles within the automated machinery industry

strong analytical skills and experience with structured problem-solving methodologies

experience in managing product non-conformities and customer complaints

good command of the English language, both written and spoken

availability to travel to customer and supplier sites as required

strong cross-functional leadership and stakeholder management skills

customer-focused mindset with a data-driven approach

ability to influence stakeholders without direct hierarchical authority

effective communication skills with both technical and managerial audiences

strong commitment to continuous improvement and quality culture

Our Offer

Compensation for this role includes a base salary starting from EUR 47.200, in line with experience. The actual offer may exceed this minimum based on the candidate's qualifications and fit for the role.

The compensation package may also include a variable component in the form of an annual bonus, which can reach 10% of base salary at target.

A range of additional benefits (e.g., insurances, etc.) is also available in accordance with Company policy.

The applicable collective agreement is the CCNL Metalmeccanico.

Job Reference: CGS13342