Design Senior Assistant

JOB RESPONSIBILITIES

· Develop a comprehensive understanding of the company's operations, organisational structure, and end-to-end business processes.

· Work closely with the Head of Operations & Strategy to translate the owners' vision into strategic initiatives and long-term business plans.

· Conduct in-depth research on the furniture industry, market trends, customer expectations, and best practices to support business decision-making.

· Perform competitor analysis through online research and market visits to identify opportunities, benchmark performance, and strengthen the company's competitive position.

· Collaborate with every department to review existing processes, identify operational inefficiencies, and recommend practical improvements.

· Design and implement standard operating procedures (SOPs), workflows, tracking systems, and performance dashboards to improve organisational effectiveness.

· Coordinate cross-functional strategic projects by developing project plans, managing timelines, monitoring progress, and ensuring timely execution.

· Support strategic recruitment initiatives by assisting with workforce planning, recruitment processes, and onboarding to build high-performing teams.

· Assist in annual business planning, budgeting, quarterly business reviews, and leadership strategy offsites.

· Prepare professional reports, presentations, business analyses, and internal communications for the leadership team.

· Provide administrative and project management support to the Head of Operations & Strategy to enable effective execution of business priorities.

· Take ownership of additional strategic initiatives and special projects as the business evolves.

This is a dynamic role that will continue to evolve alongside the growth of the business. The successful candidate will be intellectually curious, adaptable, and excited to take on new challenges, responsibilities, and opportunities as the company enters its next phase of growth.

REQUIRED QUALIFICATIONS

● Graduate in Business Administration, Management, Commerce, or related field

● 3-5 years of experience as Executive Assistant, Chief of Staff, Strategic Consultant, Business Coordinator, or Project Manager

● Enthusiastic about operational efficiency and processes improvement

● Enthusiastic about conducting in-depth research

● Curious and excited to learn

● Strong collaborator and team player

● Highly organised with a very strong attention to detail

● Highly ethical with strong moral compass

● Proficient in Microsoft Office (specifically, Excel, Word, PowerPoint)

● Strong written and spoken English language skills

● Basic spoken Hindi language skills

PREFERRED QUALIFICATIONS

● Knowledge of AI tools

● Knowledge of Airtable

● Experience in designing & implementing company-wide systems

Work Location: In person