Senior Manager, Operations & Strategy, Global Communications

Date Posted:

2026-07-22

Country:

United States of America

Location:

US-CT-FARMINGTON-0004 ~ 4 Farm Springs Rd ~ 4 FARM SPRINGS

Position Role Type:

Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The Senior Manager, Operations & Strategy, Global Communications strengthens the Communications function by driving operational excellence, improving information flow, and advancing enterprise alignment. This leader oversees optimization of key communication channels, leads functional maturity initiatives, and partners closely with the Chief of Staff and Communications Leadership Team to deliver strategic, consistent, and measurable value. The role also guides the systems, processes, and planning cycles that ensure Communications operates with discipline, transparency, and strategic coherence.

What You Will Do:

Support for Chief of Staff & Leadership Team

Provide day‑to‑day strategic, organizational, and operational support to the Chief of Staff.

Organize, document, and track the status of CCO directives to support alignment and accountability across the Communications function.

Oversee collaboration tools, shared documents, best practices, and reference materials to ensure effective management.

Manage sensitive information with discretion, sound judgment, and professionalism.

Operational Efficiency, Standardization & Strategic Planning

Strengthen the Communications Leadership Team’s operating rhythm to improve alignment, accountability, and decision‑making.

Contribute to the design and execution of a structured annual strategic planning cycle by integrating gated reviews, goal alignment, budgeting, and reporting.

Recommend and implement new processes and best practices to address emerging challenges and enhance operational excellence.

Communications Operations & Channel Optimization

Lead strategy to streamline and modernize information flow across core channels - including the Communications Resource Center, Weekly Briefs, and All Hands - to ensure they function as accurate, reliable, and strategically aligned sources of truth.

Lead governance, auditing, and continuous improvement of the Communications Resource Center to maintain accuracy, accessibility, and alignment with functional needs.

CORE Leadership & Functional Maturity

Serve as the Communications function’s CORE focal, advancing functional maturity and ensuring integration into enterprise planning mechanisms.

Partner with the Chief of Staff to deliver Goal Alignment, the Control Tower, and other CORE- related engagements.

Own processes that shape how the function manages IT‑related initiatives - including Tiger Teams, CLT reviews, and reporting - establishing disciplined structures that support transparency, prioritization, and performance tracking.

Strategic Projects

Develop project plans and lead key initiatives assigned by the Chief of Staff, including Communications‑specific AI best practices, dashboards, and enterprise impact efforts.

Competencies:

Strategic Thinking

Operational Excellence

Change Leadership

Communication & Influence / Executive Communication

Process Design & Governance

Relationship Building

Analytical Problem‑Solving

Qualifications You Must Have:

Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience

Proven program and project management skills

Demonstrated ability to lead process optimization and change management initiatives

Ability to exercise discretion and manage sensitive information appropriately

Experience partnering with senior leaders in a matrixed organization

Qualifications We Prefer:

Master’s degree preferred

Experience with enterprise strategic planning cycles

Familiarity with digital content governance or knowledge‑management systems

Certification in CORE

Experience leading CORE Engagements and maturing CORE operating system within a function

What We Offer:

Some of our competitive benefits package includes:

Medical, dental, and vision insurance

Three weeks of vacation for newly hired employees

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

Tuition reimbursement program

Student Loan Repayment Program

Life insurance and disability coverage

Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Ovia Health, fertility, and family planning

Adoption Assistance

Autism Benefit

Employee Assistance Plan, including up to 10 free counseling sessions

Healthy You Incentives, wellness rewards program

Doctor on Demand, virtual doctor visits

Bright Horizons, child and elder care services

Teladoc Medical Experts, second opinion program

This role may be eligible for relocation

And more!

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Preferred candidate will be located in Farmington, CT.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.