O365 / Azure Cloud Support Engineer

Company: Worldband (Managed IT Services Provider) Salary: $50,000 – $70,000 (based on experience)

About the Role

Worldband is seeking a motivated Cloud Support Engineer to join our growing engineering team. This position supports the deployment and implementation of Microsoft Azure and Microsoft 365 environments for businesses, municipalities, and public safety organizations.

This role is ideal for someone with a solid IT foundation who wants to build a career in cloud engineering. You'll work alongside senior engineers to deploy Azure Virtual Desktop (AVD) environments, Microsoft 365 solutions, Windows Server infrastructure, and Azure cloud services.

This is primarily a project-focused position with opportunities to learn and grow into larger Azure implementations.

Responsibilities

Assist with Azure infrastructure deployments

Support Azure Virtual Desktop (AVD) host pool implementations

Configure and troubleshoot Microsoft 365 services

Assist with Microsoft Entra ID and Intune deployments

Deploy Windows Server virtual machines in Azure

Assist with server and Microsoft 365 migrations

Configure user accounts, permissions, and security policies

Support networking tasks including VPNs, DNS, and virtual networks

Create technical documentation

Work closely with senior engineers on client implementations

Troubleshoot cloud and Microsoft 365 issues during deployments

Qualifications

1–3 years of IT experience

Experience administering Microsoft 365

Basic understanding of Microsoft Azure

Knowledge of Windows Server and Active Directory

Familiarity with networking concepts (DNS, DHCP, VPNs)

Strong troubleshooting skills

Excellent communication skills

Ability to learn new technologies quickly

Nice to Have

Azure certifications (AZ-900, AZ-104, or working toward one)

Microsoft 365 administration experience

Microsoft Entra ID

Intune

PowerShell

Azure Virtual Desktop exposure

VMware or Hyper-V experience

What You'll Learn

You'll receive hands-on experience building and supporting:

Azure Virtual Desktop host pools

Microsoft 365 tenant deployments

Azure networking

Windows Server in Azure

Microsoft Entra ID

Intune and Autopilot

Azure Backup and disaster recovery

Enterprise cloud environments

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k)

401(k) matching

Employee discount

Health insurance

Paid time off

Retirement plan

Application Question(s):

Applicants must reside within 20 miles of Bellingham, MA.

Do you currently live within 20 miles of Bellingham, MA?

Experience:

O365: 1 year (Required)

Azure: 1 year (Required)

Microsoft Windows Server: 1 year (Required)

Language:

English (Required)

Work Location: In person