Digital Asset Enablement Manager

Overview

Join the Trust & Integrity Protection team and help shape the future of Digital Asset

compliance and operations at scale. As organizations increasingly adopt AI-enabled

development and business-led digital solutions, the need for clear ownership, guidance, and

operational readiness has never been more critical. Our Digital Asset team plays a pivotal role

in empowering asset owners to successfully navigate compliance, governance, and lifecycle

management requirements while accelerating innovation at scale.

As a Digital Asset Enablement Manager, you will drive the strategy, development, and

execution of programs that enable digital asset owners to operate confidently and

compliantly throughout the asset lifecycle. You will establish scalable guidance, improve

owner readiness, and create support mechanisms that reduce friction, improve efficiency,

and strengthen compliance outcomes. Working across risk, compliance, engineering, and

business stakeholders, you will help shape how thousands of digital assets are managed in an

evolving AI-driven landscape.

Microsoft’s mission is to empower every person and every organization on the planet to achieve

more. As employees, we come together with a growth mindset, innovate to empower others, and

collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and

accountability to create a culture of inclusion where everyone can thrive at work and beyond

Responsibilities

Develop and own end-to-end enablement strategies, guidance, and resources that clearly

define digital asset owner responsibilities across the asset lifecycle and applicable risk

domains.

Establish and maintain a centralized source of truth for policies, procedures, templates,

training materials, and operational guidance, ensuring content remains current, accessible,

and scalable.

Design and operationalize support programs, including office hours, drop-in sessions,

consultations, and self-service resources, to improve asset owner readiness and accelerate

issue resolution.

Partner with vendors, engineering, risk, and business stakeholders to identify enablement

gaps and implement solutions that drive consistent and compliant execution.

Monitor, measure, and continuously improve the asset owner experience through feedback

collection, insights, and data-driven program enhancements that reduce rework and increase

efficiency.

Provide support and coverage for complex issues, ensuring timely resolution and

minimizing operational, compliance, and control risks across regions and time zones.

Drive adoption of best practices, governance processes, and AI-enabled capabilities that

support business-led ownership while maintaining strong compliance and risk management

standards

Qualifications

Required Qualifications

Bachelor's Degree in Business, Information Systems, Program Management, Compliance, Risk

Management, Communications, or related field AND 4+ years of experience in program

management, operations, compliance, governance, enablement, training, or customer

success; OR equivalent experience.

Experience developing and scaling operational guidance, training content, knowledge

management systems, or enablement programs.

Experience managing cross-functional initiatives and influencing stakeholders across

business and technical organizations.

Strong written and verbal communication skills with the ability to simplify complex

governance, compliance, or technical concepts for diverse audiences.

Preferred Qualifications

Experience supporting digital asset governance, risk management, compliance

programs, or technology operations.

Experience building self-service support models, knowledge bases, communities of

practice, or readiness programs.

Experience leveraging AI and automation to improve operational efficiency, user

experience, and program scalability.

Demonstrated success using metrics, feedback, and continuous improvement

methodologies to drive measurable business outcomes.

Experience working in a global environment with distributed stakeholders and

support requirements across multiple time zones.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.