Middle Office - Senior Associate

Role Summary

The Officer, Alpha Middle Office Business Requirements, supports the delivery of strategic Alpha MO initiatives by leading business requirements definition, documentation, and validation. This role partners closely with Middle Office Operations, Alpha Product, Technology, Data, and Client Service teams to translate business needs into clear, actionable requirements that support effective solution design and delivery. The Officer plays a critical role in ensuring Alpha MO solutions meet client expectations, operational needs, and control standards.

Key Responsibilities

Business Requirements & Analysis

Lead the elicitation, documentation, and validation of business requirements for Alpha Middle Office initiatives

Partner with MO Operations, Client Service, and Product teams to understand current‑state processes, pain points, and desired outcomes

Translate business needs into clear functional and non‑functional requirements for Technology and delivery teams

Maintain traceability of requirements through design, build, testing, and implementation

Alpha MO Process & Operating Model Support

Document current‑state and future‑state Alpha MO processes, data flows, and operating models

Identify gaps, risks, and opportunities for process improvement within Middle Office workflows

Support onboarding, platform enhancements, remediation efforts, and client‑driven change initiatives

Ensure requirements align with Alpha product capabilities and standardized MO operating models

Stakeholder Collaboration

Act as a key liaison between business stakeholders and Technology delivery teams

Facilitate working sessions, walkthroughs, and reviews to confirm shared understanding of requirements

Support PMO and delivery leads by providing clarity on scope, assumptions, and dependencies

Contribute to client and internal discussions as a subject‑matter resource for Alpha MO requirements

Testing & Implementation Support

Support development of test scenarios, user acceptance testing (UAT), and operational readiness activities

Validate delivered solutions against documented business requirements

Assist with defect triage, clarification of requirements, and resolution support during testing

Support implementation, stabilization, and transition to BAU

Controls, Documentation & Governance

Ensure requirements documentation meets State Street governance, audit, and control standards

Maintain organized and up‑to‑date requirements artifacts in approved repositories

Support change control by documenting impacts of requirement changes and enhancements

Adhere to Alpha and Investment Servicing PMO standards and delivery disciplines

Required Qualifications & Experience

2–7 years of experience as a Business Analyst or equivalent role within Financial Services

Experience supporting Middle Office, Investment Servicing, Custody, or Asset Management operating models

Strong understanding of trade lifecycle, data flows, and MO operational processes

Proven ability to translate complex business needs into structured, actionable requirements

Strong written and verbal communication skills

About State Street

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We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

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