T&E Regional Business Partner Lead - America

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This Position reports to:

Global T&E Business Partner Lead

Job Description :

As the T&E Regional Business Partner Lead for the Americas, you will be responsible for leading and managing the T&E Business Partner team across the region. This role provides extensive exposure to all service lines, offering a strong understanding of the end-to-end Travel & Expense function.

Reporting to the Global T&E Business Partner Lead, you will serve as the single point of contact for all countries and business units within the Americas region on all T&E-related matters, ensuring consistent service delivery, strong stakeholder engagement, and alignment with global T&E strategies.

Your Role and Responsibilities

Led regional T&E Business Partner teams, ensuring high-quality, timely, and cost-efficient service delivery aligned with global standards

Acted as the primary regional liaison, enabling compliant, efficient T&E processes across countries and business areas

Managed operations to meet SLAs, KPIs, and customer expectations, ensuring consistent performance across the region

Built and developed high-performing teams through workforce planning, coaching, and talent retention initiatives

Ensured full compliance with internal policies and regulatory requirements, partnering with integrity teams on risk and compliance cases

Drove process standardization, optimization, and continuous improvement, leveraging data and feedback to enhance efficiency

Led regional projects, system implementations, and complex issue resolution, including vendor coordination and M&A support

Qualifications for the role

15 - 20 years of experience in Travel & Expense, with end-to-end process knowledge (Concur preferred)

Minimum 3 years of people management, with a proven track record in leading and developing teams

Strong stakeholder management skills, effectively engaging across multiple levels and functions

Experience in process improvement and project management, driving operational enhancements

Solution-oriented, self-driven mindset with a hands-on, “can-do” approach to problem-solving

Excellent communication skills (written and verbal) with ability to work in multicultural environments

Bachelor’s degree in Business/Travel Management; fluent in English, additional languages are a plus

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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