Senior Product Manager

About LendWell

LendWell is an AI-native mortgage broker platform operating across the UK and Ireland. We help brokers manage their cases end-to-end - from application through to completion - through a modern, intelligent platform that replaces fragmented tools and manual processes. We're early, ambitious, and building something genuinely different in a market that is ready for change.

The opportunity

This is a senior, standalone product role owning two of LendWell's most important surfaces: the applicant experience - the guided application form, document upload, and everything a client touches directly - and the broker/advisor tooling that lets our brokers manage a case end-to-end.

You'll work closely with engineering, design, and the commercial team to turn a fast-moving, AI-native platform into a product that's genuinely better than the fragmented tools it replaces.

You'll report directly to the VP of Product, with real ownership over roadmap and prioritization across both surfaces - not a narrow slice of a larger backlog.

What you'll own

Applicant experience

End-to-end ownership of the guided application form and document upload flow - from first question to a fully submitted, broker-ready case

Defining and improving the metrics that matter most: speed to submission and quality of submission

Turning applicant feedback - from testing, support, and broker-relayed pain points - into a prioritized, shipped roadmap

Broker / advisor tooling

Owning the advisor-facing case management experience - document review, requirement tracking, client communication

Working with brokers directly to understand where the platform still creates manual work, and closing that gap

Balancing broker efficiency against applicant simplicity when the two pull in different directionsProduct operations

Running a tight, evidence-based prioritisation process - clear roadmap, clear trade-offs, clear reasoning

Partnering with engineering on scoping and sequencing, including known technical constraints across the guided-flow and document-processing pipeline

Owning the requirements and QA loop for your surfaces, catching regressions and gaps early alongside support and success

What we're looking for

Startup experience, ideally at an early-stage company (pre-seed to Series A/B) - comfortable building process rather than inheriting it, and used to wearing more than one hat

5+ years of product management experience, including meaningful time owning a client-facing product surface end-to-end

Experience in fintech, financial services, or another regulated, high-trust industry (mortgages, insurance, banking, or similar)

A track record of shipping complex, multi-step flows - onboarding, applications, document-heavy processes - that real users actually complete, not just launch

Comfortable being hands-on with data: you can look at funnel drop-off or completion data yourself, not just ask someone else to

Strong written communicator - you can turn broker and applicant feedback into a clear, prioritized roadmap engineering can act on

Highly self-directed, comfortable defining your own priorities in a fast-moving, early-stage environment without a fully built-out playbook

Nice to have

Experience with mortgage, lending, or property platforms specifically

Familiarity with the UK or Irish mortgage broker market

Experience working alongside AI/ML-powered document processing or extraction systems

Experience partnering with a growth or commercial function to connect product changes to pipeline outcomes

Pay: £80,000.00-£110,000.00 per year

Benefits:

Employee stock ownership plan

On-site gym

Work from home

Work Location: Hybrid remote in London