Assistant Store Manager (Garments)
About the role
Role Purpose: Drive customer retention, deliver exceptional customer experience, ensure post-sales service excellence, and increase repeat business.
Key Result Areas (KRAs)
Customer Retention: Increase repeat visits, customer loyalty, and lifetime value.
CRM & Telecalling: Lead telecalling activities, customer engagement campaigns, and improve call-to-visit conversions.
Premium Business Development: Manage Fashion Consultants, build VIP customer relationships, and drive premium category sales.
Customer Service Excellence: Resolve customer complaints promptly and ensure high-quality post-sales support.
Alteration & After-Sales Service: Ensure timely alterations, exchanges, and seamless service delivery.
Customer Satisfaction: Enhance customer satisfaction, generate positive reviews, and strengthen brand reputation.
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Food provided
Work Location: In person
Questions about this role
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