Lead People Operations Specialist (m/f/d)

We're looking for a Lead People Operations Specialist (m/f/d) to join our team in Frankfurt am Main or Berlin, Germany in a hybrid working mode. In this position, you will play a vital role in shaping and managing operational People processes across the employee lifecycle. Your contribution will ensure efficiency, compliance and a positive employee experience while supporting business growth. This is an opportunity to work in an international environment and leverage digital tools to optimize HR workflows.

Responsibilities

Manage operational People processes throughout the entire employee lifecycle

Prepare and coordinate employment-related documentation with a focus on accuracy and legal compliance

Support onboarding and offboarding activities to deliver a smooth employee experience

Coordinate and facilitate payroll-related processes in cooperation with internal teams and external providers

Maintain HR systems and prepare accurate reports and analyses

Respond to employee queries in a solution-oriented manner using digital tools and platforms

Support administrative tasks related to business travel and international relocations

Ensure confidentiality and compliance with all relevant legal and internal regulations

Drive process improvement, digitalization initiatives and enhance operational efficiency

Contribute to HR projects, health and safety programs and change management activities

Requirements

Several years of experience in HR operations, HR administration or a comparable role

Completed degree, vocational training in HR or equivalent qualification

Proficiency in HR processes, documentation and systems

Experience with payroll-related HR activities and benefits administration

Strong understanding of HR compliance and regulatory requirements

Excellent organizational skills and attention to detail

Proficiency in digital tools, workflow systems and data management

Fluent German and English communication skills

Ability to work effectively under multiple priorities and deadlines

Motivation to improve processes and implement digital solutions

Nice to have

Experience in the technology or professional services sector

Familiarity with AI-based HR tools or automation technologies

We offer

30 days holiday per annum

Company Pension Scheme

Regular performance assessments

Discount on Fitness-First Black Membership

bitkom - Corporate Benefits

Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)

Learning and development opportunities, including in-house training and coaching, professional certifications, and courses

Friendly and enjoyable working team

Regular corporate and social events

Flexible and remote working opportunities

Award-winning workplace: Great Place To Work® certified in 2026, Kununu (Top Company 2022–2026), NewWork Business Award 2025 for outstanding culture, innovation and employee satisfaction.