Service Worker I

Your Opportunity:

Portering is physically demanding -staff regularly walk 20–30,000+ steps per shift, maneuver equipment with patients weighing up to 400 lbs. This position requires mental focus, physical fitness, consistent energy, and endurance for the full shift. Porters are responsible for cleaning and disinfecting stretchers, wheelchairs, other equipment, and patient areas as assigned. Duties also include safe and timely transport of patient, equipment, morgue cases, blood product, and laboratory specimen transports. Porters must prioritize multiple requests in a fast-paced environment and quickly learn to navigate the site layout to ensure timely service. Strong customer service and communication skills are essential, as Porters interact daily with patients, families, and healthcare staff and must do so respectfully and professionally. The successful candidate has a patient-first approach and can follow oral and written instructions. Comfort with a smartphone-based dispatch system is required to accept assignments, verify patient identity, update progress, and close tasks. Motor and hand-eye coordination are also required to safely operate equipment and complete assigned tasks. Staff must also be able to manage stressful situations in a fast-paced environment. Personal protective equipment (masks, gloves, gowns, and eye protection) must be worn for long periods while working safely and following protocols.

Description:

As a Service Worker I, you will be responsible for transporting patients (clients/residents) and equipment to and from different patient care areas within a hospital site. You will distribute and replenish hospital supplies throughout the units and clean equipment and patient care areas as directed. You may also transport lab specimens, blood and blood products, and patient charts. You will report any concerns regarding supplies and safety issues to Unit Managers and perform other duties as required.

Classification: Service Worker I

Union: AUPE GSS

Unit and Program: Linen and Environmental Services (Portering)

Primary Location: Red Deer Regional Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.70

Posting End Date: 29-JUL-2026

Employee Class: Regular Full Time

Date Available: 07-SEP-2026

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 7

Shift Pattern: Days, Evenings, Weekends

Days Off: As Per Rotation

Minimum Salary: $22.33

Maximum Salary: $24.38

Vehicle Requirement: Not Applicable

Required Qualifications:

Grade 12 or equivalent.

Additional Required Qualifications:

Grade 12 or equivalent. Excellent communication skills are required. The successful candidate must have exceptional interpersonal skills, a positive attitude and the ability to consistently display professionalism with patients, physicians and staff. Must be able to meet the physical demands of the position. Demonstrated ability to assume responsibility and work effectively independently and within a team environment. Proficient time management and organizational skills.

Preferred Qualifications:

Previous Service Worker experience within the last 2 years preferred. Previous experience as a Diagnostic Imaging Service Worker preferred. Connect Care experience an asset. It's Your Move, Basic Life Support and N95 mask fit preferred.