Business Analyst II

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

Why Vertafore is the place for you: Canada Only

The opportunity to work in a space where modern technology meets a stable and vital industry

Medical, vision & dental plans

Life, AD&D

Short Term and Long Term Disability

Pension Plan & Employer Match

Maternity, Paternity and Parental Leave

Employee and Family Assistance Program (EFAP)

Education Assistance

Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: US Only

The opportunity to work in a space where modern technology meets a stable and vital industry

We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.

Medical, vision & dental plans

PPO & high-deductible options

Health Savings Account & Flexible Spending Accounts Options:

Health Care FSA

Dental & Vision FSA

Dependent Care FSA

Commuter FSA

Life, AD&D (Basic & Supplemental), and Disability

401(k) Retirement Savings Plain & Employer Match

Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance

Parental Leave & Adoption Assistance

Employee Assistance Program (EAP)

Education & Legal Assistance

Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness

Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com

Just a note, this contact information is for accommodation requests only.

Requirements

JOB DESCRIPTION

Review, Analyse, and evaluate business systems and user needs. Document requirements define scope and objectives and formulate systems to parallel overall business strategies. Rely on experience and judgment to plan and accomplish goals.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

2+ years’ experience in

Using activity diagrams, use cases, scenarios, business analysis, flowcharts, document analysis, requirements workshops, surveys, site visits, business process descriptions, interviews, and workflow analysis to Induce and manage requirements

Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs

Establishing the technical vision and analyzing trade-offs between usability and performance needs by teaming up with developers and subject matter experts

Liaising between technology teams, support teams and business units

Using standard templates and natural language to develop requirement specifications

Serving as a channel between the internal-external customers and the software development team through which requirements flow

Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required

Analyzing information from surveys and workshops, task analysis, and business process description

Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems.

Delivering work products throughout the project life cycle

Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats

Construct workflow charts and diagrams; studying system capabilities; writing specifications