Security Officer

Description

LOCATION: Churchill Square Shopping Centre, Brighton BN1 2RG

CONTRACT: Permanent

SHIFT PATTERN: 5 days over 7

PAY RATE: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

OVERVIEW OF JOB DESCRIPTION

Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton, benefitting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e-vouchers for most retailers, including Gyms, holidays, and car rentals to name a few, it also offers employee assistance program which hosts 24/7 365 independent support for all colleagues.

This position is for a Security Officer working an average of 40 hours per week, on a rolling rota, at £13.88 per hour. We offer 28 days annual leave including public holidays (pro rata for part time workers)..

Online E learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one team approach this is a fantastic opportunity to join our team.

Churchill Square Shopping Centre Security Officers are responsible for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents occurring which may affect that experience.

Main Duties & Responsibilities:

You are employed as ambassadors for the site to create and maintain an environment in which all law-abiding members of the public, whether shoppers, visitors, staff, or contractors can feel safe and secure.

Great emphasis is placed on Customer Service within the role where your objective is to create a pleasant environment for all shoppers, and tenants.

Day to day tasks include:

Patrolling both front and back of house areas

Deterring and reporting of criminal behaviour.

H&S safety checks

Rotating static positions within the centre and car park.

Carrying out vacant unit checks

Refusing entry to known offenders

Supporting Brand Partners to effectively manage incidents of antisocial or criminal behaviour.

Reporting defects/spillages within the Centre.

Taking part in training exercises to improve knowledge of how site procedures.

Support service partners with related issues and procedures to reinforce the sites one team ethos.

Person Specification:

Competent in dealing with members of the public.

Level of health and safety awareness

Good knowledge of security industry and systems

Punctual.

Able to ensure all procedures are followed complying with legislation and company policy.

Maintain critical standards for professionalism, service, and quality assurance.

Adhere with new policies and procedures to ensure that a respectful workplace exists.

Essential

SIA licensed – Guarding or door supervisor badge preferred.

Desirable

Good Customer Service

Ability to demonstrate flexibility and adapt to change

Positive attitude to work

Level of health and safety awareness

Good knowledge of security industry and systems