IT Support Jr. / Service Desk Analyst Jr.

Kickstart Your IT Career with Kronia!

IT Support Jr. / Service Desk Analyst Jr.

About us

Kronia is the next-generation partner for Digital Transformation. With the mission to accelerate the digital state of companies worldwide, Kronia® focuses on Cloud, Data and AI strategy and execution while delivering a comprehensive Cybersecurity framework and a comprehensive set of IT services. We believe in a high trust and performance culture that shapes how our professionals proudly represent our brand with every service and project we operate. Kronia® is the pioneer IT brand revolutionizing the workplace with an innovation ecosystem through talent, services, products and solutions with strong industry know-how and expertise. Our remote-native culture and systematic approach to developing modernized IT skills and driving high performance bring differentiated value to our clients. Kronia® is the place where the best tech talent on earth can secure a distinguished and personalized life and career experience.

Are you passionate about IT Support and looking for a role where you can learn, grow, and build your career? If you're eager to develop your technical skills while working in a collaborative environment, we'd love to hear from you!

Kronia® is hiring an IT Support / Service Desk Analyst (Tier 1–2) to join a growing IT Operations team supporting modern enterprise environments across London & Brighton (On-site).

We're looking for someone who:✔ Has 1–2 years of experience in IT Support, Service Desk, Desktop Support, or similar roles. ✔ Enjoys solving technical problems and helping end users. ✔ Has strong communication and customer service skills. ✔ Is proactive, curious, and eager to learn. ✔ Wants to grow into more advanced IT Operations, Systems Administration, or Endpoint Management roles.

Tech Stack

Windows & macOS

Google Workspace (Admin Console, Gmail, Drive, Docs, Calendar)

Jamf Pro

Microsoft Intune

MDM & Endpoint Management

Identity & Access Management (SSO, MFA)

Networking Fundamentals & VPN

Zendesk

PowerShell or Bash (nice to have)

What makes this opportunity unique?

We're not looking for someone who already knows everything. We are committed to developing the right person for the job. You will gain exposure to enterprise technologies and have the opportunity to your skills while working alongside experienced IT professionals.

Location: On-site (London & Brighton, UK) Schedule: Monday–Friday | 9:00 AM – 6:00 PM Employment Type: Full-Time - Contract

If you're ready to take the next step in your IT career, I'd love to connect!

Apply directly or send me a message: laura.orduno@kroniatech.com

Pay: £25,000.00-£35,000.00 per year

Work Location: In person