HR Administrator

Crowne Plaza Nottingham is looking for an HR Administrator to keep the people side of the hotel running accurately, on time, and with the right level of care for confidential information.

The Role

This role sits at the centre of the hotel's people processes - part data, part onboarding, part general manager support. You'll be the first point of contact for team member queries on people reporting, and the person making sure records, files and systems stay accurate as people join, move through, and leave the business. Day to day, you'll:

Keep HR systems updated with accurate, current data, and run regular audits and data-cleansing across those systems

Act as the first point of contact for Team Member queries relating to people reporting

Develop and improve team reporting so it stays relevant as the business changes

Support the recruitment process, helping Heads of Department set up interviews and communicate with candidates

Deliver induction and onboarding for every new starter, so they get a proper welcome from day one

Maintain a complete personnel file for each team member - application form, offer letter, contract, references, declarations, signed job description, induction receipt, working time directive documentation and right-to-work evidence

Keep statutory training records current, and coordinate attendance on company training courses, including pre- and post-course briefings with managers

Take minutes at management meetings, and type and distribute them accordingly

Monitor sickness and absence levels, track lost productivity, and ensure return-to-work meetings happen promptly

Provide administrative support to the General Manager, including letters, reports, meeting organisation and confidential material

Coordinate travel arrangements, meetings and hotel planners across the team

Handle telephone, email and face-to-face enquiries professionally and responsively

Support the General Manager, Operations Manager and Department Managers with employee relations documentation and team member celebrations

Keep Team Member notice boards, including the Internal Vacancy Board, tidy and up to date with current legislation and company information

Coordinate work experience placements with local schools, colleges and universities

Handle all confidential information professionally and discreetly at all times

Follow cash and key handling, fire, security (including GDPR and PCI DSS), and Health & Safety procedures as laid down by the hotel and company

Comply with hotel and company rules as set out in the team member handbook

Represent the business's cultural values - passionate, real, inspiring, dynamic and enthusiastic - day to day

Supporting Your Hospitality Career Growth

We invest in the people who work with us. That includes apprenticeship routes into supervisory and management roles, ongoing on-the-job training, and recognition through our service awards for long-serving team members.

About the Hotel

Crowne Plaza Nottingham sits in the heart of Nottingham city centre, a 15-minute walk from Nottingham railway station and just five minutes from the Victoria Centre shopping area. The hotel is a popular choice for both business and leisure guests, with 210 bedrooms, 17 flexible meeting and event spaces catering for up to 400 guests, and the Urban Escape Spa offering a pool, jacuzzi, steam room and gym. Guests dine at the Lace Maker Restaurant for breakfast and Swatch Restaurant & Bar for lunch, dinner and drinks, and the hotel regularly hosts conferences, private events and celebrations for guests visiting the city, including those attending the nearby Royal Centre.

Benefits

Discounted hotel stays and food & beverage across Valor Hospitality properties, for you and your friends/family

Wellbeing support, including access to an Employee Assistance Programme

Ongoing training and development, with clear routes into supervisory and management roles

Recognition through long-service and performance awards

Pension scheme and workplace perks in line with Valor Hospitality's standard offering

Ready to Join Us?

We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.

Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.

If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at belonging@valoreurope.com.

Please note that employment is subject to proof of eligibility to work in the UK.