Program Manager, Internal Communications - HR, AI, IT and Impact

Overview:

The Program Manager, Internal Communications plays an important role in helping employees stay informed and connected to key areas across the co-op, including HR, AI, IT, and Impact. You’ll work closely with leaders to create clear, meaningful communications that explain what we’re doing, why it matters, and how employees can engage.

You bring complex, cross-functional work together into simple, clear messages that support awareness, alignment, and adoption across the organization.

Responsibilities:

Responsibilities

Act as the primary communications partner for major initiatives across HR, AI, IT, and Impact. Lead end-to-end communication strategies to ensure consistency and alignment across teams

Partner with leaders to connect initiatives into a clear, cohesive enterprise narrative

Develop integrated communication plans aligned with business priorities and key moments

Coordinate timing and messaging across initiatives to improve clarity and reduce noise

Translate complex topics into accessible, engaging content for diverse employee audiences

Required Qualifications:

5–7+ years of experience in internal or corporate communications (or related field)

Exceptional emotional intelligence with a track record of navigating complex organizational dynamics and building trusted advisory relationships. Must be able to influence without authority.

Proven experience managing communications for complex, cross-functional programs

Demonstrated ability to translate technical or policy-driven content into clear messaging

Experience working with diverse stakeholders, including HR and business leaders

Excellent written and verbal communication skills

Strong organizational and program management capabilities

Preferred Qualifications:

Experience supporting HR programs (benefits, talent, learning, employee experience)

Experience with technology, digital transformation, or AI-related initiatives

Experience working in large, matrixed organizations with distributed teams

Familiarity with multi-channel internal communications approaches

Experience supporting leader communications and enterprise-wide moments

Closing:

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.

Base Pay Range: $74,400.00 - $119,100.00 per year