Sr Staff Site Reliability Engineer

Madrid, Madrid, Spain Product Engineering Ref ID: JR-018712

Our Mission

At Palo Alto Networks®, we’re united by a shared mission - to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

The Team

Engineering - Our engineering team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating - challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before. We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Your Career:

Join a team of senior engineers operating in a large-scale, multi-cloud production environment supporting tens of thousands of enterprise customers worldwide. This is not a typical SRE role - you’ll work at the core of a complex, high-impact system alongside experienced DevOps professionals in a fast-paced, cybersecurity-focused organization.

Your Impact:

Own and operate large-scale, global production environments across multiple cloud providers (GCP, AWS, Azure)

Actively monitor, investigate, and resolve incidents triggered by automated alerting systems (PagerDuty / Incident Response)

Drive end-to-end troubleshooting across complex, distributed systems with high context switching

Design, deploy, and improve monitoring and observability systems (e.g., Prometheus, Grafana) - not just react to alerts

Collaborate closely with internal teams (CX, CS, Engineering) to ensure system reliability and performance

Work hands-on with modern DevOps and infrastructure tools including Kubernetes, Terraform, CI/CD pipelines, and GitOps workflows

Develop and maintain automation and tooling (primarily in Python)

Gain deep understanding of system architecture and interconnected services

Contribute to a culture of operational excellence in a high-scale, high-availability environment

Champion asynchronous communication, documentation, and tooling standards to ensure seamless collaboration across time zones and fully distributed teams.

On call responsibilities:

Daytime hours (12:00–20:00 CET/CEST, based on candidate location and team coverage needs)

Occasional weekends and holidays (rotation-based)

Your experience:

5+ years of experience in SRE roles in production environments at scale

Strong hands-on experience with Kubernetes and Terraform

Strong hands-on experience with at least one major cloud platform (GCP or AWS required)

Experience building and configuring monitoring systems (e.g., Prometheus, Grafana)

Familiarity with CI/CD and GitOps tools (GitLab CI, GitHub Actions, Jenkins, Flux)

Proficiency in Python for scripting and automation

Proven success in a fully remote or distributed team environment, demonstrating strong self-management and time organization.

Strong troubleshooting and problem-solving skills with a passion for incident handling

Ability to work in fast-paced environments with high context switching

Highly responsive, proactive, and ownership-driven

Strong collaboration and communication skills

Curious mindset and eagerness to learn

Qualifications

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Is role eligible for Immigration Sponsorship?: Yes