Inside Sales Representative

Summary

The Inside Sales Representative is a key member of the Sales team responsible for driving revenue through high-volume outbound calls and email outreach to existing wholesale accounts, while serving as a critical execution partner to Regional Sales Managers and Territory Sales Representatives.

This role is focused on generating incremental sales through proactive customer outreach, including reorders, replenishment, at-once business, follow-ups from field visits, and ongoing account engagement. Success in this position requires strong phone presence, consistent outbound activity, and the ability to efficiently convert conversations into orders using NuOrder, Shopify B2B, and HubSpot. Travel expectation includes one to two tradeshows and two company sales meetings per year. This is a revenue-driving sales role with a primary focus on outbound calls and emails.

Duties and Responsibilities:

Sales Execution

Execute daily outbound calls and emails to assigned wholesale accounts to drive reorders, replenishment, and at-once sales

Convert outbound sales activity into booked orders through effective product knowledge and follow-up

Support sales initiatives by executing follow-up from field sales visits and line presentations

Maintain consistent account touchpoints to drive ongoing engagement and sales velocity

Accurately capture and close sales opportunities generated through outbound activity

Systems and Order Management

Enter, manage, and modify wholesale orders using NuOrder and Shopify B2B

Maintain accurate account records, contacts, notes, and activity tracking in HubSpot

Ensure pricing, discounts, terms, and payment settings are correctly applied across all systems

Cross-Functional Collaboration

Partner with Regional Sales Managers and Territory Sales Representatives to ensure seamless execution of sales opportunities

Collaborate with Sales Operations, Customer Service, Ops, and IT to resolve system or order issues

Support sales launches, promotions, and initiatives through accurate system setup and execution

Participate in occasional tradeshows and company sales meetings as required

Other duties as assigned

Knowledge, Skills and Abilities Required:

Strong outbound sales and phone presence

High comfort level navigating multiple sales platforms simultaneously

Strong written and verbal communication skills

Excellent organization and time-management skills

Detail-oriented with strong follow-through

Ability to manage high order volume with accuracy and urgency

Customer-focused and results-driven mindset

Ability to work independently while contributing to broader sales goals

Minimum Job Requirements:

Education and Experience

2 to 3 years of inside sales or wholesale sales experience

Proven experience driving sales through outbound calls and emails

Hands-on experience with NuOrder, Shopify B2B, HubSpot, or similar platforms

Experience supporting field sales execution and order follow-through

Knowledge of apparel, fitness, or specialty retail industries preferred

Technical Skills

Proficient in Microsoft Outlook, Excel, Word, Teams, and PowerPoint

Strong CRM and wholesale order system experience

Ability to analyze sales and order data to support execution

Excellent written and verbal English communication skills

Travel and Schedule Requirements

Monday through Friday during regular business hours, with occasional overtime as needed

Hybrid working schedule in the office on Tuesday and Wednesday of each week

Minimal travel required, limited to one to two tradeshows and company sales meetings two times per year

Benefits + Pay

Base salary starting at $6,500 MXN Net weekly

Annual bonus: $4,000 USD

May be eligible for commission; compensation plan is currently being finalized.

Hybrid work setting

Wellness focused work environment, casual/lifestyle apparel work attire, one hour paid fitness time per week.

Summer Half Days, additional incentivized paid time off.

Quarter and Monthly Employee Recognition Programs

Major and Minor medical insurance

Generous apparel stipend