Branch Manager - supermarket

The incumbent is responsible for managing both front and back-end store operations to ensure smooth operations and helping the Group Manager with project management. He/ she is expected to:

Manage budgets, maximise profitability and set/ meet sales targets

Analyse and interpret trends to facilitate planning

Lead and motivate team to achieve organization goals

Manage customers complaints, compliments and feedback

Manage stock inventory and stock control

Plan and manage promotional spaces and activities

Recruit, train, supervise and appraise staff

Plan and perform biannual stocktake for the store

Ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.)

Continuously review and enhance existing store operations and processes to improve business

Involve in projects such as planning for new store opening and renovation works for existing stores

JOB REQUIREMENTS

Degree in any discipline with min 3 years of relevant work experience in service/ retail industry

Great passion for the service / retail industry

Possess strong strategic thinking skills

Good in project management

Good at presenting reports and coming up with fresh ideas

Highly customer-oriented, motivated, meticulous and results oriented

Resourceful and problem solver with effective leadership skills and ability to motivate others

Excellent interpersonal and communication skills

Ability to plan, prioritise workload and delegate accordingly

Ability to multi-task and work under pressure

Team player with ability to collaborate and work effectively with a variety of stakeholders etc.

Skills

not applicable