Senior Network Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Technology's Remote Site Engineering (RSE) team is a global, dedicated team of network engineers located in the US, India, and the Philippines that design, build, and maintain high-quality, secure, and scalable Remote Site network infrastructure solutions that meet customer and business requirements. We are dedicated to delivering innovative technology initiatives with precision and excellence, ensuring reliable connectivity and continuous improvement in a rapidly evolving digital landscape.

We are seeking a dynamic and experienced Senior Engineer to join our highly performing Network Engineering team. This role is responsible for designing, building, securing, and supporting enterprise network infrastructure while embodying the principles of servant leadership. This role prioritizes enabling internal teams, removing obstacles, improving user experience, and fostering a collaborative engineering culture. The ideal candidate is a technically solid engineer who leads through service, communication, mentorship, and a commitment to reliable solutions and operational excellence.

Primary Responsibilities:

Lead and contribute to multiple network engineering initiatives, including solution design, development, testing, and integration for complex platforms

Provide leadership and mentoring to team members and ensure successful execution of projects and tasks

Communicate ongoing project progress, key milestones, and potential risks to stakeholders in a timely manner

Utilize AI tools such as GitHub Copilot and Microsoft Copilot to develop and test automation scripts, Infrastructure as Code (IaC), and other engineering tools

Leverage AI capabilities to enhance productivity, including generating presentations, proposals, and performing anomaly detection and root cause analysis using platforms like Splunk and other monitoring tools

Develop LAN/WAN and wireless strategies, help evaluate hardware/software products, and implement integrated solutions aligned with business requirements

Provide expert-level troubleshooting, coordinate with vendors to resolve complex infrastructure issues and proactively identify potential patterns in recurring incidents

Document and communicate best practices to ensure optimal performance and availability

Conduct implementations, upgrades, and conversions in accordance with standard operating procedures and change management protocols

Communicate effectively with supervisors, peers, project managers, and stakeholders

Author and maintain technical documentation, including network diagrams, standards, procedures, and troubleshooting guides

Collaborate with Service Level Owners and vendors on product and service implementations

Ensure compliance with UHG IT policies, HIPAA standards, and industry best practices

Perform risk analysis and develop remediation plans for identified IT security issues

Maintain solid interpersonal and communication skills to foster collaboration across technical and non-technical teams

Perform after-hours systems support, installation, and maintenance as needed

Participate in an on-call rotation and provide after-hours support as required

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Undergraduate degree and/or equivalent of 8+ years of Network Engineering experience

Hands-on experience with Cisco routers, Cisco or HPE/Aruba switches, and Cisco, Juniper or HPE/Aruba wireless technologies

Knowledge and experience with SD-WAN technologies

Familiarity with Cisco ISE, Network Access Control (NAC), ServiceNow, CA Agile Rally, or other similar ITSM tools

Proven ability to manage multiple priorities and projects effectively

Proven excellent communication skills with the ability to engage both technical and non-technical audiences

Preferred Qualifications:

Undergraduate degree or equivalent experience

Cisco CCNP or higher certification

Juniper JNCIA or higher certification

Experience using AI tools (e.g., Copilot) for automation and infrastructure development

Experience with scripting languages (e.g., Python)

Experience with Juniper Mist

Healthcare Industry experience

Demonstrated solid documentation skills; proficiency with tools such as Microsoft Visio

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.