ServiceNow Developer

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like the kind of environment where you can thrive, keep reading!

We are seeking an experienced ServiceNow Developer to design, build, and maintain solutions on the ServiceNow platform. The ideal candidate has hands-on expertise across multiple ServiceNow modules, strong scripting skills, and a track record of delivering scalable, secure, and well-governed platform solutions. You will work closely with business stakeholders, architects, and administrators to translate requirements into effective ServiceNow applications and workflows.

Key Responsibilities

Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform

Configure and customize ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, CSM, SecOps, or GRC as needed

Build and maintain Flow Designer flows, business rules, client scripts, UI policies, UI actions, ACLs, and script includes

Develop and support REST/SOAP integrations between ServiceNow and third-party systems

Create and maintain Service Portal widgets and custom UI components

Participate in platform upgrades, ensuring custom code and configurations remain compatible

Write clean, well-documented, and testable code following ServiceNow best practices and coding standards

Perform unit testing, support UAT, and troubleshoot defects across development, test, and production instances

Collaborate with architects and admins on data model design, ACL/security architecture, and performance optimization

Support Agile/Scrum ceremonies including sprint planning, backlog grooming, and demos

Create technical documentation, including design specs, release notes, and knowledge base articles

Mentor junior developers and participate in code reviews

Required Qualifications

ServiceNow Certified System Administrator (CSA)

4+ years of hands-on ServiceNow development experience

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.

Strong proficiency in JavaScript, Glide APIs (GlideRecord, GlideAjax, GlideForm, GlideSystem), and server/client-side scripting

Experience with Flow Designer, Integration Hub, and Workflow Editor (legacy)

Solid understanding of the ServiceNow data model, ACLs, business rules, and update sets

Experience building and consuming REST/SOAP web services and integrations (MID Server experience a plus)

Familiarity with Service Portal (AngularJS/Bootstrap) or UI Builder/Now Experience Framework

Experience with at least one core ServiceNow module (ITSM, ITOM, ITAM, HRSD, CSM, or SecOps)

Understanding of ITIL processes (Incident, Problem, Change, Request Management

Experience with source control (Git) and CI/CD practices for ServiceNow (e.g., ServiceNow DevOps, Automated Test Framework)

Strong analytical and troubleshooting skills

Excellent written and verbal communication skills

Preferred Qualifications

Master's Degree

ServiceNow Certified Application Developer (CAD)

Additional Certified Implementation Specialist (CIS) certifications (e.g., ITSM, HRSD, CSM, SecOps, Discovery)

Experience with Performance Analytics, Reporting, or Now Assist/AI features

Experience with or knowledge of Otto, Autonomous Workforce/AI Specialists (AI Agents), and AI Control Tower

Experience working in Agile/Scrum environments

Background in enterprise environments with complex integration landscapes

Experience with scaled/vector databases, LDAP/SSO/SAML integrations, or scripting in Python is a plus

Experience in the electric utility industry is a plus

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range -

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination