Sales Manager

Job ID: REQ10378169

Four Seasons Sydney

Location: Sydney, New South Wales, Australia

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the Role

Reporting to the Director of Sales, the Sales Manager plays a key role in driving revenue and maximizing sales opportunities for Four Seasons Hotel Sydney across assigned market segments.

This position is responsible for developing new business, maintaining key client relationships, and executing strategic sales initiatives that support the hotel’s overall commercial objectives.

Key Responsibilities

Drive corporate and group sales production in line with hotel revenue objectives

Develop and manage relationships with corporate accounts, event planners and industry partners

Identify new business opportunities and actively grow market share within assigned segments

Execute sales activities aligned with the hotel’s Marketing Plan and commercial strategy

Conduct sales calls, client meetings, site inspections, trade shows, and networking events

Collaborate closely with Revenue Management, Marketing, and Reservations teams to optimize business mix and performance

Support group lead generation, conversion, and account development initiatives

Maintain accurate account management, reporting, and pipeline tracking within company systems

Represent Four Seasons brand standards professionally while strengthening market presence and brand awareness

Achieve individual revenue targets and sales KPIs

What You Bring

Previous experience in hotel sales or a related commercial role within hospitality, travel, or luxury service industries

Proven ability to build strong client relationships and generate new business opportunities

Strong communication, negotiation, and interpersonal skills

Highly organized with strong attention to detail and follow-through

Self-motivated, proactive, and results-driven mindset

Ability to work collaboratively within a high-performing team environment

Understanding of luxury hospitality service standards preferred

Flexibility to travel and attend client events as required

What We Offer

Competitive salary, wages, and comprehensive benefits package

Excellent Training and Development opportunities within Four Seasons

Employee Discount for stays at any Four Seasons worldwide

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals