Senior IT Project Manager, Enterprise AI Delivery

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The Senior IT Project Manager oversees AI system projects and/or programs of a complex nature. Work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. You will bring project management discipline to Enterprise AI projects, coordinating across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution.

The Senior IT Project Manager assembles and leads the project team, identifies appropriate resources needed, and develops schedules to ensure completion of AI delivery projects. Often manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, and the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated AI projects, and sets strategies and leads program execution to deliver longer-term business value.

Applies working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI and agentic workflows, and responsible AI practices, alongside Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Partners effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans. Begins to influence the department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

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Required Qualifications

Bachelor's degree in Business, Information Technology, or a related field

5 or more years of technical project management experience

5 or more years experience in technical product selection, technical design, and practical implementation of IT solutions

Working knowledge of AI/ML delivery concepts, including model lifecycle, MLOps fundamentals, GenAI/agentic workflows, and responsible AI practices

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Experience delivering AI or GenAI projects

Translate between data science, engineering, product, and business partners

Six Sigma and/or Project Management Institute (PMI) certification

Preferred Qualifications

Master's Degree in Business Administration

Hands-on fluency using AI tools to accelerate delivery, including generative AI assistants, agentic workflows, and workflow automation

Familiarity with responsible AI and model risk concepts

Familiarity with modern data platforms (Databricks, Snowflake, cloud-native data stacks)

Experience in the health solutions industry

Additional Information

This position follows a Hybrid work style (2-3 days a week in office). The candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; New York City, NY; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL, or Charlotte, NC.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.