E-Com Operations Executive-F&FA
Skills
About the role
Job Requirements
We are seeking a detail-oriented and proactive eCommerce Operations Executive to support critical backend operations that enable smooth functioning of our online business. The ideal candidate will coordinate closely with internal teams and external partners to ensure timely processing of payments, validation of claims, and upkeep of performance data and reports.
Work Experience
Education
Graduate in Commerce, Business Administration or related fields
Relevant Experience
Freshers / 1 - 3 years of relevant experience in ecommerce, finance ops, back-office roles
Behavioural Skills
Excellent Communication
Coordination Skills
Analytical thinking
Problem Solving Abilities
Knowledge
Ecommerce knowledge
IT/Digital know how
Strong Excel & reporting skills
Familiarity with SAP
Marketing POs & Invoices
Coordinate issuance and tracking of Marketing Purchase Orders (POs)
Ensure timely receipt and processing of invoices from partners and vendors
Reconcile POs with deliverables and budget allocations
Adherence to timelines and SLAs
Commission & Scheme Claim Validation
Review and validate partner commission claims and promotional scheme claims
Ensure adherence to scheme guidelines and commercial agreements
Coordinate with finance and sales teams for timely approvals and disbursements
Process efficiency and accuracy of 100%
Reconciliation & Payments Support
Assist in the reconciliation of accounts and ledgers related to RD (Rate Difference), QD (Quantity Difference), RO (Return Orders), Marketing spends, and RTVs (Return to Vendor)
Track current payments and follow up on pending settlements with relevant stakeholders
Timely resolution of open line items
Scheme Upload and Tracking Support
Support eCommerce and category teams in uploading and configuring partner schemes in internal systems
Ensure scheme details are accurately reflected and monitored
Adherence to timelines and SLAs
Performance Reports & MIS
Prepare regular performance dashboards and reports for key eCommerce KPIs
Share weekly/monthly MIS for internal and external stakeholders
Ensure data accuracy and timely dissemination of insights
Timely reporting to key stakeholders
Questions about this role
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.