Operations Manager

Company Description

About EMCO Corporation

EMCO Corporation is one of Canada's leading construction wholesale distribution businesses, serving contractors and partners across the country. Backed by more than 115 years of experience, we combine the strength and stability of a national organization with the agility and entrepreneurial spirit of a growing business.

Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure projects across Canada.

What makes EMCO Corporation different is our people and culture.

Our teammates are empowered to make decisions, develop customer relationships, drive growth, and shape the future of their business. We provide the tools, support, and mentorship needed to succeed, while encouraging initiative, accountability, and innovation.

Our culture is built on four core values:

Fairness & Caring

Trust & Respect

Straight Talk

Generous Listening

Diversity, Inclusion & Opportunity

EMCO Corporation is committed to building a diverse and inclusive workplace where every teammate can succeed. We believe that diverse backgrounds, experiences, perspectives, and ideas make us a stronger organization and better partner to our customers.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We are particularly committed to increasing representation of women in leadership and throughout the construction wholesale industry by creating an environment where talent, performance, and potential drive opportunity.

Why Join EMCO Corporation?

Learn from experienced leaders and mentors!

Participate in industry-leading training and development programs.

Competitive salary, benefits, pension, and profit-sharing programs

Long-term career growth with one of Canada's most respected organizations

Team-oriented culture that supports work-life balance.

Job Description

As an Operations Managers you will ensure all business processes are being conducted in the most efficient, effective, safest, and profitable manner. You will analyze and manage the processes at the Profit Centre, solves problems and continually strives to find the most effective methods for productivity improvements. The Operations Manager is accountable for implementing change and training the teammates involved.

To experience success in the position, you will:

Represent the Profit Centre in a professional manner

Uphold our core values and ethics with every interaction

Optimize the efficiency, effectiveness, and profitability of the Profit Centre operations

Take initiative, resolve conflicts, and solve problems

Act in a safe manner, following all safety guidelines at the Profit Centre and at all customer locations including job sites

Additional duties will include:

Supervise, schedule and train teammates to ensure efficient, effective, and profitable operations at the Profit Centre

Assist in the recruitment, training, development, coaching, evaluation, and management of the Profit Centre Team

Analyze data and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets, and increase ROI and profit sharing in conjunction with the Profit Centre Manager

Review daily sales reports and address issues immediately

Manage the annual physical inventory count; ensure the count is done efficiently and accurately by evaluating inventory reports regularly

Resolve all customer, vendor and carrier complaints and disputes quickly and effectively

Understand and follow all safety regulations at all customer locations as well as at the Profit Centre

Safeguard and maintain all Profit Centre assets – buildings, trucks, equipment, inventory, and receivables

Perform other tasks as requested by the Profit Centre Manager

Qualifications

What we are looking for from you:

College and/or University degree

A minimum of 2 years of wholesale distribution experience

A minimum of 1 year of supervising teammates preferred

Valid driver’s licence with a clean driver’s abstract

Proficient in the use of the Microsoft Office software

Possess a strong work ethic and a high standard of integrity

Create a positive team environment, training and inspiring the team to do their best work and to achieve the highest levels of customer satisfaction

High energy with strong communication skills to build strong working relationships with customers, vendors, and teammates

Able to interpret performance data to determine efficacy of business operations and take appropriate action to adjust the process for maximum profitability

Ability to learn and operate the applicable software system used to process orders

Intermediate math skills

Ability to learn how to operate material handling equipment

Preferred Skills

Previous experience with or knowledge of products sold at the Profit Centre

Experience using M3

Additional Information

Salary Range - $45,000-$55,000