Chief Business Analyst

Attendance: Hybrid

Employment Category: Senior Professional

Type of Contract: Permanent

A career as a Chief Business Analyst in the Finance Evolution team at National Bank means acting as a liaison between business teams and delivery teams.

This role allows you to have a positive impact on our organization through your business analysis skills, contributing to the implementation of new technologies and ways of working. You work in an agile environment and are a member of a squad that manages and delivers business and technology projects for the Finance sector teams.

Your job

Lead workshops with multiple stakeholders of varying levels and expertise with strong leadership

Model current and target processes based on the Bank's process mapping practices

Perform high-level and detailed impact analyses across all aspects of processes, with the support of subject matter experts

Apply best practices to identify and document business requirements (functional, non-functional, informational, transitional), understand their relationships, and ensure traceability

Define and identify user test scenarios and support users during operational transition

Propose change management strategies to support solution adoption among users

Your team

Within the Finance Evolution team, you will be part of an experience team dedicated to the success of Finance sector transformation and contribute to projects in a multidisciplinary environment. Our team stands out by driving the Bank forward through accelerating automation, modernization and simplification of high-impact processes and applications.

You’ll report to the Senior Director - Business Analysis and Operational Excellence. We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our customized training programs, based on learning by doing, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring, are available to you at all times.

Prerequisites

University degree related to the field and several years of relevant experience

Strong business analysis skills

Experience in the end-to-end business process transformation and continuous improvement (change management is an asset)

Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach

Experience with test scenarios and user support

Strategic mindset, with strong analytical, synthesis, and communication skills

Knowledge of Agile methodologies (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, etc.)

Knowledge in accounting and finance is an asset.

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Additional required languages: English, French

Skills: Banking, Business Impact Analysis, Business Process Improvement, Business Process Mapping, Change Management, Communication, Organization Skills, Problem Solving, Project Management, Requirements Management, Influence others, Listening, Meeting facilitati