Virtual Property Manager

We're looking for a Virtual Property Manager to oversee day-to-day operations across a growing residential real estate portfolio. You will be the operational point of contact for tenants, vendors, and contractors - managing maintenance coordination, rent collection follow-ups, leasing support, move-ins and move-outs, and all the documentation and communication that keeps a multi-property portfolio running cleanly.

This role has a hard language requirement. You must be fully fluent in both English and Spanish, written and spoken. A significant portion of tenant and vendor communication happens in Spanish and there is no workaround for this. If you are highly organized, genuinely bilingual, comfortable handling difficult conversations professionally, and take pride in keeping operations tight across multiple moving parts, this role is a strong fit.

Why You'll Want to Join

You will be paid in USD (bi-monthly: every 15th and 30th)

Paid Time Off in accordance with company policy

Observance of Holidays per company guidelines

100% remote setup so you can work wherever you're most productive

This role requires availability during US Pacific Time business hours

Work directly with ownership on a growing residential portfolio with real operational ownership

Stable, long-term role with clear responsibilities and room to grow as the portfolio scales

What You'll Work On

Tenant Communication and Support

Respond to tenant inquiries via phone, text, email, and WhatsApp in both English and Spanish

Handle difficult tenant conversations professionally and with a solutions-first approach

Communicate with Section 8 and Housing Authority representatives as needed

Assist with leasing coordination and tenant screening

Maintenance and Vendor Coordination

Coordinate maintenance requests and follow up with vendors and contractors through to resolution

Track open work orders and ensure nothing falls through the cracks

Help source and manage vendors for repairs and renovations

Escalate urgent property issues quickly and keep ownership informed

Leasing and Turnover Operations

Coordinate move-ins, move-outs, inspections, and unit turnovers

Assist with rent collection and payment follow-ups

Maintain organized property records, leases, invoices, and tenant documentation

Systems, Reporting, and Automation

Keep property management software, spreadsheets, and internal systems accurate and up to date

Support ownership with operational reporting and administrative tasks

Apply a fundamental understanding of multi-entity accounting including tracking income, expenses, intercompany transactions, and financial activity across multiple LLCs and properties

Use AI tools and automation platforms to improve efficiency and streamline recurring workflows

What You Bring

Full professional fluency in both English and Spanish, written and spoken - this is a non-negotiable requirement

Prior experience in property management, real estate operations, or a closely related role

Fundamental understanding of multi-entity accounting and tracking financial activity across multiple properties or business entities

Strong organizational and multitasking skills with the ability to manage multiple open items simultaneously without dropping the ball

Excellent communication and follow-through across phone, text, email, and messaging platforms

Comfortable handling difficult tenant conversations professionally and calmly

Experience coordinating maintenance vendors and contractors

Tech-savvy with the ability to learn new systems quickly

Reliable internet connection and a quiet, professional work environment

Available to work during US Pacific Time business hours

Nice to Have

Experience with DoorLoop, Buildium, or similar property management software

Experience working with Section 8 or affordable housing programs

Experience managing remote vendors or contractors across multiple properties

Familiarity with Google Workspace, Slack, Notion, Airtable, or ClickUp

Experience using AI tools such as ChatGPT to improve workflows and reporting

How to Apply

Please include:

Your updated resume

A short Loom video (1 to 2 minutes) introducing yourself in both English and Spanish, describing your property management or real estate operations experience, and walking through how you handle a maintenance coordination issue or difficult tenant conversation end to end

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are bilingual, highly organized, and want to own the operations of a growing residential portfolio with real accountability and direct access to ownership, this role gives you the structure and the trust to do your best work.

Application Process Overview

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

Initial Application - Submit your application and complete our prequalifying questions

Video Introduction - Record an video introduction to showcase your communication skills and work experience

Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)

Recruitment Interview - Initial screening with our talent team

Executive Interview - Meet with senior leadership to discuss role alignment

Client Interview - Final interview with the client team you'd be supporting

Background & Reference Check - Professional reference verification

Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.