Lead II - DevOps Engineering SRE DevOps

Role description

Sr. DevOps Engineer (SRE / Platform Engineering Focus)

Location: India (Preferably near UST BFF team)

Positions: 2

Experience: 7–12+ years

Role Overview

We are looking for highly hands-on DevOps / SRE Engineers with strong Platform Engineering experience supporting application and API hosting platforms in AWS and Kubernetes environments.

Candidates must be capable of operating, troubleshooting, and enhancing production platforms in a multi-vendor ecosystem

This is not a people-management role. Strong recent hands-on technical expertise is mandatory.

Strong communication skills and the ability to drive discussions with Tier-2 teams, stakeholders, and cross-functional engineering groups are required.

Key Responsibilities

Maintain and enhance CI/CD pipelines (GitLab preferred).

Manage AWS infrastructure and Kubernetes workloads.

Perform production incident triage, debugging, and root cause analysis using logs, metrics, and Splunk.

Enhance Terraform-based infrastructure and automation.

Support repository restructuring and platform modernization initiatives.

Drive stability, reliability, observability, and performance improvements.

Collaborate with GCC team and UST BFF leads.

Support platforms that host and enable application and API services.

Mandatory Skills

AWS (strong hands-on experience).

Kubernetes administration, deployments, troubleshooting, and operational support.

CI/CD (GitLab preferred).

Terraform / Infrastructure as Code.

Splunk and observability tooling.

Python and Shell scripting.

Strong production support, troubleshooting, and incident management skills.

Experience supporting platforms that host applications and APIs.

Hands-on experience supporting production platforms hosting microservices, APIs, and enterprise applications at scale.

Helm Charts and Kubernetes deployment automation.

Configuration Management.

Secrets Management.

Governance, platform guardrails, and service testability practices.

Strong communication and stakeholder collaboration skills.

Platform Engineering Expertise

Kubernetes platform operations and troubleshooting.

AWS infrastructure supporting production services.

CI/CD pipelines for both application and infrastructure deployments.

Observability, monitoring, ing, and operational excellence.

Reliability engineering and production support best practices.

Good-to-Have Skills

Grafana dashboard creation.

Exposure to Conduktor.

Basic understanding of Java / TypeScript services.

Awareness of AI and automation use cases.

Experience Expectations

Senior-level engineers with strong hands-on expertise.

Demonstrated experience in production environments.

Strong incident management, debugging, and root cause analysis skills.

Must be able to explain technical implementations in detail.

Must be able to clearly articulate troubleshooting approaches, production incidents handled, RCA findings, and remediation actions implemented.

Hands-on engineering experience is required; leadership-only profiles will not be considered.

API Platform Support

Knowledge of APIs and how to support them is essential.

This is not an API development role; however, the platform supports and enables API development.

Candidates should understand API deployments, monitoring, troubleshooting, security considerations, and production support.

Work Model

Initial PST overlap required during KT phase.

Daily call at 8:30 AM PST.

Deployment support around 8:00 PM PST.

Post-KT: Standard India shifts.

No 24x7 support required.

Additional Expectations

Ability to work independently with ownership.

Strong collaboration skills in a multi-team setup.

Prefer co-location with the UST BFF team.

Prior experience working in distributed team models is a plus.

Strong verbal communication skills and ability to drive technical discussions.

Skills

devops,site reliability engineering,aws cloudfront,kubernetes,splunk,python,docker,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact - touching billions of lives in the process.