Team Leader, Administration

Time Type: Full time

Worker Type: Employee

Leading a team of staff in order to provide a complete and total administration service

Primary Responsibilities

Support the implementation of the team strategy to enable delivery of overall business targets

Participate in all relevant meetings in order to share and develop strategy, knowledge and best practice

Monitor and review administrative operating systems and procedures and make recommendations for changes as appropriate

Deal with a wide range of contacts at all levels, from within and outside the organization

Resolve discrepancies and handle difficult exceptions, recognizing problem areas as they arise and making recommendations for action

Maintain all accounts payable, accounts receivable, ledgers, import/export transactions

Ensure all office equipment is operational and maintained for maximum performance; providing technical advice and giving instructions on organizational systems and guidelines

Ensure that all system problems are communicated to the relevant department

Maintain asset and archive records and cheque issues, signatory and control

Drafting of correspondence as required

Planning, monitoring and organizing team workloads to comply with the organization's pre-determined quality service standards

Training, developing and motivating administration staff, conducting performance appraisals and mentor administration staff

Preferred Competencies/Skills

Organizational and administration skills

Ability to liaise at an executive level, work under pressure and multi-task

Preferred Experience

3 years + experience in administrative Team Leader or Manager role

HSC

May have completed relevant administrative qualifications

Preferred Knowledge

Fundamental knowledge of administrative processes

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

We are customer-focused

We are technical experts

We are inclusive

We are fast-paced

We are courageous

We are accountable

We are a team

All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Australia/New Zealand Only - Advice/Non-Advice

Advice: This role is authorised to provide general financial product advice to retail customers of General Insurance products (excluding Personal Accident & Sickness). General advice, means a statement or recommendation made to a retail customer with the intention of influencing their decision in considering a general insurance product, where you do not take into consideration their personal objectives, financial situation or needs.

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

How to Apply:

To submit your application, follow the step by step process.