Senior Product Designer

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com

Job summary

We are seeking a Senior Product Designer to lead the design of user-centered experiences that help customers secure, govern, and build their AI models. In this role, you will play a key role in shaping how customers understand, manage, and interact with AI-driven trust, risk, and transparency. You'll work across product, engineering, and leadership teams to define strategy, influence product direction, and deliver thoughtful, scalable design solutions. This is an opportunity for a designer who thrives in ambiguity, can simplify complex systems, and is passionate about building trust in AI through exceptional user experiences.

What you will do

Lead the design of end-to-end user experiences for the AI model experience and features, from discovery through delivery

Partner with product managers and engineers to define product strategy and translate complex AI concepts into intuitive experiences

Conduct and guide user research to uncover customer needs, mental models, and trust gaps related to AI systems

Advocate for user needs and ethical design considerations, ensuring transparency, explainability, and usability in AI-driven experiences

Develop frameworks, interaction models, and design patterns that scale across AI-related products

Present design concepts, research insights, and strategic recommendations to stakeholders and leadership

Mentor and provide guidance to other designers, elevating team craft and design quality

Drive collaboration across teams to align on user experience vision and execution

Use qualitative and quantitative data to evaluate design effectiveness and iterate on solutions

What you will have

5+ years of experience in UX, product, or interaction design

Proven experience leading complex, ambiguous projects and delivering end-to-end design solutions

Strong proficiency in design and prototyping tools such as Figma, Figma Make, Claude Code or similar tools

Deep understanding of user-centered design, interaction design, and usability best practices

Experience conducting and synthesizing user research to inform design strategy

Ability to translate complex technical or data-driven concepts into clear, usable experiences

Strong communication and storytelling skills, with experience presenting to stakeholders and leadership

Experience collaborating closely with cross-functional teams, including engineering and product

Nice to have

Experience designing for AI/ML-driven products or data-rich applications

Familiarity with concepts such as AI transparency, explainability, and responsible/ethical AI design

Fluent with AI-assisted workflows and using agentic tooling for design processes

Experience working in enterprise or SaaS environments with complex workflows

Experience influencing product strategy and contributing to long-term vision

Experience mentoring or coaching other designers

Benefits

Generous time off policies

Top shelf benefits

Education, wellness and lifestyle support

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

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