IND Lead Scrum Master

The Hartford

Hyderabad, INonsitePosted Jul 22, 2026
Posting intelligenceActively listedReposted 8×, possible evergreen/ghost posting

Skills

exceljira

About the role

Job Details

Location:

Hyderabad, Telangāna, IN

Category:

Agile

Employment Type:

Full time

Job Ref:

R2626208-333

IND Scrum Master - GCC027

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Description: Scrum Master

Location: Hyderabad, India

Employment Type: Full-Time

Experience Level: 4-6 years

About The Company

We are leader in Property and Casualty insurance, employee benefits and mutual funds. Once of the largest insurers in the United States with many decades of expertise, this company is widely recognized for its service excellence, sustainability practices, trust and integrity.

Position Overview

We are seeking a Scaled Agile Scrum Master. The Scrum Master will be part of a team delivering business capabilities and customer value in alignment with the portfolio strategic roadmap, and is a critical role that facilitates ceremonies for an agile team, arranges daily stand-up meetings, and facilitates/schedules meetings, demo and decision-making processes.

In this role, the individual coaches an agile team and removes impediments by escalating when appropriate, and acts as a trusted partner with the Product Owner, Release Train Engineer and leadership.

Key Responsibilities

Servant leader who facilitates and coaches an agile team in Scrum Principles and best practices, depending on line of business

Facilitates ceremonies for the agile team with direction from Sr. Scrum Masters, RTEs, and strong oversight from Agile Coaches

Arranges daily stand-up meetings, facilitates/schedules meetings, demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process with some oversight

Ensures teams adhere to established governance models with oversight

Serve as a liaison between agile teams and all project stakeholders

Provides information regarding team health (people, process, progress and overall satisfaction) to Technology and Business Leaders

Work with product managers and development teams to assure requirements are captured and recorded using agile methodology

Understands product planning in an inspect and adapt environment, and ensures the Product Owner prioritizes Product Backlog to maximize value

Understands and communicates business value of new work

Influences key members of their Agile team (Product Owner, Software Engineers, etc.) to improve and change behaviors to agile ways of working

Applies conflict resolution practices and principles to promote teamwork

Tracks and communicates the overall team progress, providing visibility to stakeholders (i.e. Retrospectives, Sprint Planning)

Partners with the Product Owner, IT Delivery Lead and Business leadership to form execution delivery plans and manage progress

Provides coaching to the Scrum Team(s) on agile principles, servant leadership, and executing Scrum frameworks

Participates in and seeks mentorship from the Scrum Master / RTE CoP

Analyzes the efficiency of the development team through standard metrics

Helps with change management activities around agile ways of working

Mitigates work blockages, shielding team from outside distractions

Assesses maturity of the agile team and coaches team to higher levels

Builds a trusted environment where problems can be raised without blame or retribution, with an emphasis on teamwork and problem solving

Required Skills & Experience:

4 - 6 years of relevant work experience, including digital, technology, or project management fields

Familiarity with the insurance industry

Familiarity with agile methodologies and frameworks such as Scaled Agile Framework (SAFe), Scrum, Kanban, XP, etc.

Working knowledge of Agile techniques: User Stories, Continuous Integration, Test-driven Development, Continuous Testing, Pairing, Automated Testing, Burn-down Metrics, Velocity etc.

Experience with agile lifecycle management tools (e.g., Rally, JIRA) and toolsets such as Agile Central

Experience with Excel, PowerPoint, and MS Teams

Strong collaboration skills, including ability to work with stakeholders

Strong written and verbal communication skills, with the ability understand audiences and tailor messages

Familiarity with analyzing data to identify insights and create hypotheses for testing

Self-motivated individual with ability to handle multiple high-priority demands, manage expectations and achieve objectives

Able to handle basic scope, complexity, and metrics monitoring within an agile team

Preferred Qualifications:

First level Scrum Master certification (CSM, PSM I) preferred

What We Offer:

Collaborative and innovative work environment.

Competitive compensation and comprehensive benefits.

Continuous learning and professional development opportunities

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