Underwriting Operations Technician – Digital (German Speaking)
Skills
About the role
As part of Chubb’s Operations Hub for Continental Europe, this role plays a key part in supporting AI-assisted underwriting operations and ensuring the quality, accuracy, and completeness of P&C submissions processed for our underwriters and clients.
This is an excellent opportunity for someone who is detail-oriented, analytically minded, and interested in working at the intersection of insurance operations and emerging technology
Key Responsibilities:
Review and validate AI-extracted submission data against broker documents.
Process complex or non-standard submissions requiring human judgment.
Prepare and quality-check policy documentation within agreed SLAs.
Triage exception queues and resolve issues flagged by automated systems.
Support escalation of higher-risk submissions and fraud indicators.
Contribute to continuous improvement by identifying process gaps and supporting automation enhancements.
Participate in testing and validating AI workflow changes.
Produce reporting and maintain accurate records for governance and compliance.
Work closely with underwriters, brokers, and internal teams to support efficient operations.
Strong attention to detail and analytical thinking.
Native/fluent level in German and english, any other european language would be highly valued.
Good communication skills and a proactive, solution-oriented mindset.
Experience in insurance or underwriting operations is preferred.
Ability to work confidently with data, systems, and exceptions.
A collaborative approach and willingness to learn new technology and processes.
Proficiency using Ms Excel and AI tools.
What we can offer:
32 days of vacation a year
2 days working from home option + additional flexible days
Working from home allowance
Entry time flexibility
Private medical insurance
Life and accident insurance
Meal allowance
Pension plan
Stock purchase plan
Flexible compensation scheme
Wellhub
Employee assistance program
Comprehensive Learning & Development offer
Our core values - Integrity, Client Focus, Respect, Excellence, and Teamwork - guide how we live and work. We are committed to being an ethical and honest company, fostering mutual trust and respect among our employees, clients, and partners. We strive to create a collaborative and supportive environment where everyone can perform at their best.
We ensure our recruitment process is inclusive and accessible. If you require reasonable adjustments, please let us know in your application or during discussions with our recruiters.
Questions about this role
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.