HR Business Partner (PX Lead) South America & South Europe

The PX Lead for SELAM is BTS's dedicated HR Business Partner for South America & South Europe offices. Reporting to the Head of People Experience, MOW (most of the world), the role is the strategic and operational people partner to SELAM leadership, aligning workforce decisions with business priorities across the full employee lifecycle. This role emphasizes creating capacity for leaders, accelerating the talent agenda, stewarding the culture, leveraging data/analytics, and improving / streamlining global & MOW PX processes.

What you will do

Business partnering

Serve as the trusted HR partner to SELAM leadership and people managers, participating in meetings, talent reviews, and workforce planning discussions

Advise on org design, span of control, and structure changes as the business evolves

Advise leaders

Recruitment and onboarding

Own end-to-end hiring for SELAM roles: briefing managers, coordinating search and headhunters (where needed), managing candidate experience up until onboarding.

Apply the MOW Recruitment Process and keep an accurate view of open roles and pipeline health.

Talent management and succession

Run the annual talent review cycle for SELAM, ensuring calibration and succession plans for critical roles

Partner with managers on career development and internal mobility across the sub-region

Coordinate the Talent agenda and succession plan (timeline, actions) across the other MOW sub-regions, ensuring the output is delivered by the Head of Region and Regional PX Lead for each.

Learning and development

In collaboration with our resourcing team (PRO), identify skill gaps and coordinate trainings, development programs, upskilling.

Manager coaching, ER & policies

Coach managers through performance conversations, team dynamics, and change management

Handle ER matters directly, escalating to Head of PX or legal when required

Stay current on local employment law across South Europe & South America, while keeping policies updated.

Data, engagement and change

Use workforce data (headcount, turnover, survey results) to identify risks and recommend action. Analyse data and create ad hoc reporting info for leaders.

Drive the engagement survey locally and the follow-up action plan.

Lead local rollout of MOW-wide people initiatives and support organizational change

Offboarding

Manage resignation/termination processing and exit interviews, ensuring a professional and compliant exit experience

What you bring

6+ years progressive HR experience, including HRBP or generalist roles.

Multi-market exposure across South America (Mexico, Brasil, Argentina) & South Europe (Italy, Spain, Greece). Preferably with an international background, with the ability to navigate cross-cultural dynamics effectively.

Comfortable operating as a strategic partner and a hands-on operator

Strong data literacy: comfortable with dashboards and people analytics

Excellent stakeholder management and influencing skills

Consulting mindset: a proven ability to solve complex business challenges and drive measurable outcomes.

Fluent English and Spanish, additional languages as Portuguese or Italian are a plus.

About BTS

BTS is a global professional services firm founded in 1986 in Stockholm, helping organizations move from strategy to execution through leadership development, coaching, and talent transformation. With over 1,200 experts across six continents, BTS partners with many of the world's largest companies.

Reports to: Head of People Experience, MOW

Location: Buenos Aires, Ciudad De Mexico, San Paulo, Madrid, Bilbao, Barcelona, Milan.

Scope: 6 countries: Mexico, Argentina, Brasil, Italy, Spain, Greece.