Business Project Manager - HIH - Evernorth

Business Project Manager, GCC

Position Summary:

The Project Manager – Tech and data enablement is a project and program management leadership role responsible for the end‑to‑end delivery of initiatives across Finance operations platforms i.e. ongoing operations across Oracle ERP/EPM, finance data store, data lake and other inhouse applications supported by the team.

This role is accountable for planning, execution, governance, and stakeholder communication across complex, cross‑functional tech enabled, data heavy role. The Delivery Manager ensures activities are delivered on time, within scope, and with high quality, while maintaining strong alignment between Finance, Accounting, Technology, and external partners.

This is not a functional accounting role; rather, it is a delivery role requiring strong project management discipline, deep experience managing operational/support programs, and the ability to communicate effectively with senior business and technology leaders.

Role Scope: Finance Operations, technology and production support

The Project Delivery Manager will lead delivery across initiatives involving:

Implementations, enhancements, and transformations

Applications for Finance Operations, Financial reporting and planning, etc.

Integrations with upstream source systems, and downstream reporting platforms

Finance reporting, controls, and audit‑sensitive processes

The role ensures coordinated delivery across multiple workstreams, recognizing that finance system has complex landscape and changes have enterprise‑wide financial, operational, and control impacts.

Key Responsibilities

Project & Program Management Leadership

Lead end‑to‑end project management for finance initiatives as needed, from initiation through Hypercare

Develop integrated project plans, schedules, and milestones across multiple Finance and Technology workstreams

Drive disciplined execution using established project management and governance frameworks

Delivery Oversight

Manage delivery activities without acting as a system configurator

Ensure activities adequately address: Cross‑system integration and data flow considerations

Surface delivery risks and interdependencies early and present clear mitigation strategies

Jira‑Led Delivery Management (Critical Skill)

Utilize Jira as the primary project and program management tool, ensuring:

Accurate tracking of epics, stories, tasks, dependencies, and risks

Clear visibility into delivery status, blockers, and progress

Consistent reporting across teams and initiatives

Establish Jira standards and expectations across delivery teams to promote transparency and accountability

Leverage Jira dashboards and reporting to support leadership decision‑making

Governance, Risk, and Quality Management

Execute formal delivery governance including RAID management, scope control, and status reporting

Oversee planning and coordination of testing cycles

Ensure testing includes end‑to‑end Finance scenarios, close cycles, and business validation

Support Hypercare and post‑implementation stabilization efforts for Finance‑critical systems

Stakeholder Communication & Executive Enablement

Serve as the primary delivery point of contact for Finance, Accounting, Technology, and leadership stakeholders

Translate complex delivery topics into clear, executive‑ready narratives

Prepare and deliver concise status updates, risk assessments, and decision decks for senior leadership

Proactively manage expectations and drive alignment across a highly matrixed organization

People Leadership & Team Development

Foster a delivery culture focused on accountability, quality, and continuous improvement

Mentor junior resources in Jira usage, stakeholder management, and delivery best practices

Required Skills & Competencies

Core Project Management Capabilities

Strong project and program management expertise across large‑scale initiatives

Proven ability to manage complex dependencies, risks, and timelines

Comfort operating in ambiguity while maintaining delivery discipline

Tools & Methods

Advanced Jira usage for project and program management (required)

Experience with Agile and hybrid delivery models

Strong documentation and reporting discipline using enterprise tools

Communication & Executive Presence

Strong verbal communication and presentation skills

Demonstrated ability to present to senior leaders with clarity and confidence

Ability to synthesize complex delivery information into executive‑level insights and recommendations

Experience Required

11–13 years of progressive experience in project / program management, preferably within Finance and Accounting domains

Demonstrated experience delivering programs in enterprise environments

Prior experience leading global programs from project management standpoint

Bachelor’s degree in finance, Accounting, Information Systems, or related field preferred

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.