Solutions Architect - Thermal

The position requires - daily interaction with key functional areas of the business; direct support for the Sales and Product Management teams; technical and commercial management and engagement with the Data Centre community including but not limited to end users, consulting and contractor fraternity, facility managers, builders, relevant government agencies and data centre industry bodies.

Key Responsibilities

Adhere to PSA procedures and practices.

Provide sales staff with technical assistance & support information on Vertiv product to assist with the sales activity.

Review documentation submitted by Sales.

If required, Bill of materials (BOM) itemising products and service included in offer.

If required, work with product management to source quotes from third party product and services in support of offers.

Completion of all work in a timely manner.

Develop and maintain relationships with consultants, contractors, end users.

Customer presentations to help guide product selection and drive technical discussions

Provide local technical support for major projects and data centre solutions.

Ensure that all calls and demonstrations are pre-planned and that adequate back-up material is available to ensure a positive client response.

At all times ensure that dress and appearance is presentable, that Company policy is well understood, and that the Company’s business is carried out in an efficient and professional manner.

To act upon requests from the director of PSA relating to reporting of information and other matters.

Undertake product training as required and directed by management.

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